Administrative, professional and clerical vacancies
Systems Support Analyst
Directorate of Student and Learning Services (SLS)
Corporate Systems- Student Management Team
Fixed-term for 12 months to cover maternity leave
Full-time
Salary £24,766 to £30,424 per annum, dependent on experience
Vacancy reference: SLS 1356/12
The Student Management Team within Corporate Systems provides support to the applications and processes which manage the student journey from enrolment through to graduation and beyond. The team is made up of analysts and specialists with complementary skills spanning SQL, SITS configuration (our student records management system) as well as various programming languages and associated methodologies.
You will be a highly motivated individual with a professional work ethic and the ability to work independently and as part of a team. You should also be able to learn new technologies and tools, be confident and meticulous in your work and able to work across team boundaries to ensure customer focussed results. You will have excellent organisational skills and the ability to work to tight deadlines.
Experience of working within the Higher Education sector will be an advantage but is not essential. Understanding of working within structured project management frameworks including PRINCE2 and a foundation level ITIL qualification is also desirable but not essential.
You will often need to explain technical subjects to colleagues outside of your business area who don't have the same technical expertise as you. For this reason, excellent interpersonal and communication (verbal and written) skills are essential, as is the proven ability to work collaboratively within a project team.
We see this as an ideal opportunity for someone with skills and experience in system support to take the next step. Applications are also welcomed from employees who seek and gain approval to undertake the role as a secondment opportunity.
In return, we offer a range of excellent benefits including 25 days annual leave, plus 14 additional leave days (including bank holidays), flexitime, childcare vouchers, and a pension scheme.
For further information on the position and background information on the University and Corporate Systems please contact: James Gill (0114 225 6568).
Non-EU Nationals please note
We welcome applications from non-EEA applicants. However, we have a legal responsibility to ensure that all employees are entitled to live and work in the UK. Before applying please check whether you would be eligible to work in the UK under the points-based system by using the UKBA points-based calculator. For further information please visit the UK Border Agency website. If you will need a Tier 2 Certificate of Sponsorship, contact us before applying to check whether we should be able to issue one if you’re appointed.
Closing date: 16 August 2013 at 12 noon
Job share applicants welcome
