PgCert City Region Leadership Programme
Part-time
Location • City Campus
Subject area • Business and management
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Read profiles of students from this course.
Core modules
Leadership, coaching and action learning
• one-to-one coaching helps you develop the skills you need for volatile and challenging workplace environments
• master classes enable you to respond to current and dynamic leadership challenges
• you develop greater awareness and understanding of how you operate in the workplace, enabling you to enhance and focus your impact and influence as a leader
• you learn how to use your own leadership style to improve employee morale and develop team and partnership working
Building a culture of innovation and improvement
You learn how to
• apply appropriate innovation tools and techniques
• identify, evaluate and implement innovative solutions to your organisation’s problems
Initiating, adapting to and managing change
You learn how to
• identify drivers for change
• translate a regional or organisational vision and aspirations into a longer term plan for action
• lead others through change
• create strategic direction in the face of ambiguity
• use organisational processes to bring about planned change or outcomes
Developing customer-centric services
You gain the ability to
• understand, anticipate and promote customer needs
• put in place customer-focused systems, processes and culture
• understand the role of customer involvement in the development and review of services
• build strategic alliances and partnerships
Business focus underpinning service planning and control
You learn how to
• underpin service planning and delivery with a business focus
• manage resources and information effectively
• commission services and develop partnerships between organisations
• develop a high standard of service delivery
• manage regulation within sectors • meet corporate and social responsibilities
You attend eight days of study workshops, delivered in four blocks of two days. In addition, there are four master classes and four half days of group work, supplemented by independent study.
The course is usually completed in nine months.
To apply contact Matthew Collins by phone 0114 225 4586 or e-mail m.collins@shu.ac.uk
2013/14 academic year
Please contact us for more details
The course fee may be subject to annual inflationary increase. For further information on fees and funding see www.shu.ac.uk/funding
Assessments are focused on specific outcomes relevant to your professional role. Assessment is jointly managed by university staff and your employer and is based upon your portfolio of work, strategic approach and presentations.
For more information contact Matthew Collins by phone 0114 225 4586 or e-mail m.collins@shu.ac.uk
Cath Toovey
Station manager, South Yorkshire Fire and Rescue
From a personal aspect the course has given me the confidence to question things – is this the way we do it because we have always done it like that, or can we look at a different way of doing it? So it's really made me start looking at how we do our day-to-day jobs.
The project we are looking at is about saving and not spending money. It’s a cross-agency project so we’re using the attributes of the people on the course rather than buying in from somewhere else.
‘The course has gone beyond my expectations. I like the practical use of models that they gave us and we are constantly using examples from our own services. We work in teams with other public services, the voluntary sector, and also the private sector. Everyone brings a different slant to the table when discussing a problem you face, or by explaining the challenge in layman’s terms you simplify the problem.’
Profiles
Cath Toovey
Station manager, South Yorkshire Fire and Rescue
