IT services
IT is a vitally important part of student life. That's why we invest in our facilities to make sure you have the resources - and technical support - you need.
Our IT facilities
We invest £5 million a year in our IT facilities to make sure your study is fully supported. It means you can
- access 3,600 student PCs in learning centres, teaching rooms, catering outlets, information works and other locations around the University, with the latest versions of over 250 applications
- use our Wi-Fi to connect your own device to the University network and the internet in all our buildings
- borrow a Wi-Fi laptop from the learning centres
- borrow a wide range of equipment to take pictures, record sound, make videos and edit your work using industry-standard tools
- use our extensive assistive technology resources
- work in learning spaces and open-access PC rooms, whether you want group meetings or quiet individual study
- use our online learning environment, shuspace, to access your learning resources and work with other students wherever you are
- access your personal file store and student email account from any browser
- access shuspace, email, timetables, campus maps and a range of other services on the move with our free smartphone app SHUgo
- use a range of specialist IT facilities to support specific areas of study including video and sound edit suites and games labs
- print your work and articles in black and white or colour, or use our specialist plotting and photo printing services
- use our online virtual classrooms for classes when learning at a distance
IT help and support
- We offer expert support and advice to help you get the most out of our services.
- You can get help by phone, in person through the learning centre helpdesks, online through chat or by email.
- Our phone support is available day and night all year round - including holidays.
- We have a range of materials to help you in your studies - come to our helpdesks or visit shuspace to find out more.
Teaching facilities
We have extensive IT and AV facilities in our teaching rooms, including
- AV projection in all our classrooms - that's over 430 rooms with data projection, sound systems and visualisers
- a purpose-built film theatre with 35mm and digital film projection and surround sound
- interactive whiteboards in teaching rooms
- iPads, tablets and laptops for use in classes
- in-classroom voting systems to help you participate and interact in lectures
See the supporting your learning pages for more information about the help we provide.
