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  2. Data Protection Statement

Online store - Data Protection Statement

The information which you provide via the SHU Online Store will be processed by Sheffield Hallam University and our Online Store provider in order to process your order. You will be required to register as a customer on the SHU Online Store - this will include creating a login and password and providing contact details and other information required to process your order. This information will also be used for accounting and auditing purposes and to deal with any enquiries and complaints that we may receive from you.

During the registration process, you will have the option to consent to Sheffield Hallam University using your personal data for marketing purposes. If you decide to opt-in, you may change your mind at any time and opt-out of receiving marketing communications from the University. You can opt-out by contacting the SHU Online Store Administration Team (see SHU Online Store Contact Details). Please provide your customer reference number, login name and full name & address. You will receive an e-mail confirmation once your opt-out request has been actioned by the SHU Online Store Administration Team.

We do not sell or share your data with other third parties. The SHU Online Store provider stores your personal data securely on behalf of the University and only uses your personal data in accordance with instructions from the University.

Your payment card details are collected and held by the secure payment service provider, Realex. Only the card type and last 4 digits of your card number are shared with the University for accounting and audit purposes.


Information will be used in accordance with the Data Protection Act 1998 and other applicable legislation. The University is registered as a Data Controller with the Information Commissioner. Our register entry can be viewed here:


Related Documents

There is a general Privacy Policy for our website (www.shu.ac.uk)
How We Use Cookies
Data Protection Policy
Subject Access Requests

SHU Online Store Contact Details

You can contact us:
by Telephone: 0114 225 2478
by Fax: 0114 255 3932
by E-mail: store@shu.ac.uk
by Post - to the following address:

SHU Online Store Administration Team
c/o Finance Directorate
Sheffield Hallam University
City Campus
Howard St
S1 1WB
United Kingdom

Please provide your unique Customer Reference Number, login name and full name & address in any contact / correspondence with the SHU Online Store Administration Team

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