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About us

The Department of Service Sector Management (SSM) has four subject groups:

  • Hospitality
  • Tourism
  • Events
  • Food and Nutrition

We have more than 2,000 students, including a large percentage of international students. We pride ourselves on the applied nature of our courses and the focus we have on employability. We deliver our undergraduate provision here in the UK but also overseas, e.g. Hong Kong. Recent developments in our undergraduate portfolio include:

  • Higher degree apprenticeships
  • Global mobility opportunities
  • Integration of language options for students
  • Student societies

Our undergraduate hospitality and tourism provision was recently awarded five years accreditation from EPAS - one of only three universities in the world to achieve this.

There are 12 postgraduate courses operating with intakes in September and January encompassing over 300 students.

Our facilities management portfolio engages with part time in-work students, including offering an MBA in conjunction with the Department of Management.

We have an active doctoral community - with over 25 doctoral students supervised in the department - alongside an active research and scholarly community focusing on REF outputs, case study development, books, conference papers, industry reports and consultancy etc.

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