Yorkshire Water Services Ltd
Director of Customer Services & Networks
Helen has extensive experience of creating and leading national and regional organisations in the private and public regulated sectors.
With a focus on the environment and customer services, her roles have covered the spectrum of leadership responsibilities including
- organisation transformation
- senior stakeholder engagement
- capital and maintenance programme management
- incident response
- developing teams and operational performance
Formerly, Helen has been chief executive of Natural England and director of the Environment Agency, Wales. She has a PhD in freshwater biology from University College Dublin and enjoys walking in her free time.