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Helen Phillips

Helen Phillips 

Yorkshire Water Services Ltd
Director of Customer Services & Networks

Helen has extensive experience of creating and leading national and regional organisations in the private and public regulated sectors.

With a focus on the environment and customer services, her roles have covered the spectrum of leadership responsibilities including

  • organisation transformation
  • senior stakeholder engagement
  • capital and maintenance programme management
  • incident response
  • developing teams and operational performance

Formerly, Helen has been chief executive of Natural England and director of the Environment Agency, Wales. She has a PhD in freshwater biology from University College Dublin and enjoys walking in her free time.

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