Head of Organisational Development
Jacqueline gained her degree in catering systems from Sheffield Hallam many years ago and is keen to become more involved with the University.
Following graduate training programme in hotel operations, Jacqueline worked with InterContinental Hotels Group for 15 years, then ran her own consulting business for three years, prior to moving to Hong Kong six years ago and joining Mandarin Oriental Hotel Group as head of organisational development.
Her roles with InterContinental included director of training and development for the InterContinental hotels and resorts worldwide, director of human resource development and director of internal brand development.
As a consultant, Jacqueline has worked both independently and as an associate, focusing on internal communications, aligning HR processes, employee engagement, assessment centres, leadership development and internal brand alignment.
Her previous clients include
- Champneys Health Resorts
- Fujitsu IT Services
- Thomas Cook Travel
- Barclays Capital Investment Bank
- One & Only Resorts
- Oxford Brookes University