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Helen Egan

Helen Egan


I have a BA (Hons) in English Literature from UCNW, Bangor, an MA in Local History, Literature & Cultural Tradition from the University of Sheffield, and an MSc in Human Resource Management from Sheffield Hallam University. I have worked at Sheffield Hallam for almost 16 years and am currently a Senior Lecturer in the Food group, teaching Human Resource Management (Level 5) & Managing Project in Food & Nutrition (Level 5).  I am Strand Leader for HRM, and am  International Student Support Officer (Academic) in the Service Sector Management team. I also teach Strategic Human Resource Management on the TARUC Strategic Management & the Human Resource for Hospitality & Tourism  module. I am a member of the CIPD.



  • 2013: MSc Human Resource Management, Sheffield Hallam University, United Kingdom
  • 1995: MA Local History, Literature and Cultural Tradition, University of Sheffield, United Kingdom
  • 1985: University Certificate in Local History, University of Sheffield, United Kingdom
  • 1974: BA English, Other, United Kingdom


Department of Service Sector Management

Sheffield Business School



Conference papers

Egan, D., Egan, H., & Martin, E. (2016). Cafe Society and Thinking Spaces.


Egan, H., Deakin, E., & Egan, D. (2021). Eating with the Ghosts of Horses: Towards an understanding of tearooms in historic houses. Presented at: CHME 2021, Virtual, 2021

Egan, D., & Egan, H. (2015). Cafe Culture - Insights into Customer Experiences of Hospitality in a Commercial Setting.

Egan, D., & Egan, H. (2015). Cafe Tribes: A Typology of Cafe Customers.

Egan, D., & Egan, H. (2014). Reflections on hospitality in Cappuccino Society: what does the contemporary novel tell us about hospitality in the contemporary cafe?

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