I am Human-Centred Computing scholar within C3RI, investigating situated interaction with digital technologies, collaborative and cooperative computing, participation in design, mobility and nomadicity. I have done extensive work internationally in the fields of Human-Computer Interaction (HCI), Computer-Supported Cooperative Work (CSCW) and cultural heritage technologies. My work is at the intersection of computing, social science and design. I apply qualitative methodologies from design and social science for understanding domains for technology use, guiding and facilitating the design process and conducting evaluation in-situ.
I am researching the design of technologies to support human interaction within the physical space and the use that people make of them, based on an understanding of the relationship between individuals and groups, activities and their locales.
I have studied a variety of domains for technology design and use including museums and other heritage sites, urban environments, transitional spaces such as airports, and nomadic work.
My current research is exploring participatory processes for involving cultural heritage professionals in the design of interactive tangible installations; strategies and requirements for the technological support of dialogues around heritage; and the complexities of human practices when dealing with the blurring boundaries between work and non-work, particularly when utilising collaborative technologies.
Prior to joining CCRI/C3RI, I have worked as lecturer in Interaction Design at the University of Limerick (Ireland), visiting professor at the University of Rome Tor Vergata, and research assistant at the University of Siena (Italy).
I have led and participated in many national and international research projects and I have authored over 80 peer-reviewed publications.
I have reviewed for many conference and journals, and for research funding agencies in five countries.
I am an experienced supervisor and examiner of postgraduate research internationally, and have been an invited speaker in Ireland, Sweden, France, Norway, Denmark, UK, USA, Cyprus, Mexico and Italy.
I serve as Associate Editor and Book Review Editor for the CSCW Journal (Springer) and other service roles include general chair, ECSCW 2017; papers co-chair for ACM CSCW 2015; scientific co-chair COOP 2014; Associate Chair for ACM CHI 2013-2016.
I hold a PhD in Computer Science from the University of Limerick and a Laurea in Communication Sciences (summa cum laude), from the University of Siena, specialising in Human-Machine Interaction.
Human-Computer Interaction; Collaborative Computing; Participatory Design; Cultural Heritage Technologies
Arts, Computing, Engineering and Sciences
- Communication and Computing Research Centre
- Cultural Communication and Computing Research Institute
CIOLFI, Luigina, DAMALA, Areti, HORNECKER, Eva, LECHNER, Monika and MAYE, Laura, eds. (2018). Cultural heritage communities : technologies and challenges. Digital Research in the Arts and Humanities . Routledge.
MAYE, Laura, BOUCHARD, Dominique, AVRAM, Gabriela and CIOLFI, Luigina (2017). Supporting Cultural Heritage Professionals Adopting and Shaping Interactive Technologies in Museums. In: DIS '17 : Proceedings of the 2017 ACM Conference on Designing Interactive Systems. ACM, 221-232.
GRAY, Breda, CIOLFI, Luigina and PINATTI DE CARVALHO, Aparecido Fabiano (2017). Post-Fordist reconfigurations of gender, work and life : theory and practice. The British Journal Of Sociology. (In Press)
CLAISSE, Caroline, CIOLFI, Luigina and PETRELLI, Daniela (2017). Containers of Stories: using co-design and digital augmentation to empower the museum community and create novel experiences of heritage at a house museum. In: EAD 12 : 12 European Academy of Design Conference, Rome, 12-14 April 2017. EAD. (In Press)
PINATTI DE CARVALHO, Aparecido Fabiano, CIOLFI, Luigina and GRAY, Breda (2017). Detailing a Spectrum of Motivational Forces Shaping Nomadic Practices. In: CSCW '17 : Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. ACM, 962-977.
CIOLFI, Luigina and LOCKLEY, Eleanor (2017). Flash Fiction Exploring the Blurring of Work and Life. In: Workshop Design Fiction for Mixed-Reality Performances at CHI 2017, Denver, 06 May 2017. (Unpublished)
CLAISSE, Caroline, CIOLFI, Luigina and PETRELLI, Daniela (2017). Containers of stories: using co-design and digital augmentation to empower the museum community and create novel experiences of heritage at a house museum. The Design Journal, 20 (sup1), S2906-S2918.
FUSSELL, Susan and CIOLFI, Luigina (2016). Career Development Workshop for Recent PHDs. In: CHI' EA '16: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems. ACM, 3363-3365.
CIOLFI, Luigina and AVRAM, Gabriela (2016). Digital social interactions in the city: reflecting on location-based social networks. In: KITCHIN, Rob and PERNG, Sung-Yueh, (eds.) Code and the city. Regions and cities (97). London & New York, Routledge, 91-104.
CIOLFI, Luigina, AVRAM, Gabriela, MAYE, Laura, DULAKE, Nick, MARSHALL, Mark, VAN DIJK, Dick and MCDERMOTT, Fiona (2016). Articulating co-design in museums: reflections on two participatory processes. In: GERGLE, Darren, RINGEL MORRIS, Meredith, BJØRN, Pernille and KONSTAN, Joseph, (eds.) CSCW '16 Computer Supported Cooperative Work and Social Computing. New York, ACM, 13-25.
FISCHER, Joel, PORCHERON, Martin, LUCERO, Andrés, QUIGLEY, Aaron, SCOTT, Stacey, CIOLFI, Luigina, ROOKSBY, John and MEMAROVIC, Nemanja (2016). Collocated Interaction : New Challenges in 'Same Time, Same Place' Research. In: CSCW '16 Companion : Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion - CSCW '16 Companion. ACM, 465-472.
BJØRN, Pernille R., CIOLFI, Luigina, ACKERMAN, Mark, FITZPATRICK, Geraldine and WULF, Volker (2016). Practice-based CSCW Research : ECSCW bridging across the Atlantic. In: CSSW '16 Companion : Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion - CSCW '16 Companion. ACM, 210-220.
MARSHALL, Mark, DULAKE, Nick, CIOLFI, Luigina, DURANTI, Daniele, KOCKELKORN, Hub and PETRELLI, Daniela (2016). Using tangible smart replicas as controls for an interactive museum exhibition. In: Proceedings of the Tenth Anniversary Conference on Tangible Embedded and Embodied Interaction, 14-17 February 2016, Eindhoven, the Netherlands. TEI '16 . New York, NY, USA, ACM, 159-167.
PETRELLI, Daniela, SORANZO, Alessandro, CIOLFI, Luigina and REIDY, John (2016). Exploring the aesthetics of tangible interaction : experiments on the perception of hybrid objects. In: TEI '16, February 14-17, 2016, Eindhoven, Netherlands. ACM. (In Press)
CIOLFI, Luigina and PETRELLI, Daniela (2015). Walking and designing with cultural heritage volunteers. interactions: new visions of human-computer interaction, XXIII (1), 46-51.
CIOLFI, Luigina (2015). Embodiment and place experience in heritage technology design. In: MACDONALD, Sharon, REES LEAHY, Helen and HENNING, Michelle, (eds.) The International Handbook of Museum Studies. London, Wiley-Blackwell, 419-446.
CIOLFI, Luigina and PETRELLI, Daniela (2015). Studying a community of volunteers at a historic cemetery to inspire interaction concepts. In: Communities & Technologies 2015, Limerick, Ireland, 27-30 June 2015. (In Press)
COSLEY, Dan, FORTE, Andrea, CIOLFI, Luigina and MCDONALD, David, eds. (2015). Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing. New York, ACM Press.
CIOLFI, Luigina, PETRELLI, Daniela, MCDERMOTT, Fiona, AVRAM, Gabriela and VAN DIJK, Dick (2015). Co-design to empower cultural heritage professionals as technology designers. In: BIHANIC, David, (ed.) Empowering users through design : interdisciplinary studies and combined approaches for technological products and services. Sham, Springer, 213-224.
MAYE, Laura, MCDERMOTT, Fiona, CIOLFI, Luigina and AVRAM, Gabriela (2014). Interactive exhibitions design – what can we learn from cultural heritage professionals? In: Proceeding NordiCHI'14 Proceedings of the 8th Nordic Conference on Human-Computer Interation : fun fast, foundational. October 26-30th 2014, Helsinki, Finland. New York, ACM, 598-607.
CIOLFI, Luigina and AVRAM, Gabriela (2014). Digital social interactions in the city: reflecting on location-based social media. In: Code And The City, Maynooth, Ireland, 3-4 September 2014. (Unpublished)
HORNECKER, Eva, HONAUER, Michaela and CIOLFI, Luigina (2014). Exploring historical cemeteries as a site for technological augmentation. In: ALBATAL, Rami, DOYLE, Julie, YANG, Yang, SMEATON, Alan and CAPRANI, Niamh, (eds.) iHCI 2014: Proceedings of the 8th Irish Human Computer Interaction Conference. Dublin,Ireland, Dublin City University, 93-96.
CIOLFI, Luigina and DE CARVALHO, Aparecido Fabiano Pinatti (2014). Work practices, nomadicity and the mediational role of technology. Computer Supported Cooperative Work (CSCW), 23 (2), 119-136.
CIOLFI, Luigina, PETRELLI, Daniela, GOLDBERG, Robin, DULAKE, Nick, WILLOX, Matt, MARSHALL, Mark and CAPARRELLI, Fabio (2013). Exploring historical, social and natural heritage: challenges for tangible interaction design at Sheffied General Cemetery. Proceedings of NODEM 2013.
CIOLFI, Luigina, PETRELLI, Daniela, GOLDBERG, Robin, DULAKE, Nick, WILLOX, Matt, MARSHALL, Mark and CAPARRELLI, Fabio (2013). Exploring historical, social and natural heritage: challenges for tangible interaction design at Sheffield General Cemetery. In: NODEM 2013 : Beyond control - the collaborative museum and its challenges, Stockholm, Sweden, 1-3 December 2013.
CIOLFI, Luigina (2013). Space and place in digital technology research: a theoretical overview. In: PRICE, Sara, JEWITT, Carey and BROWN, Barry, (eds.) The SAGE handbook of digital technology research. London, SAGE, 159-173.
PETRELLI, Daniela, CIOLFI, Luigina, VAN DIJK, Dick, HORNEKER, Eva, NOT, Elena and SCHMIDT, Albrecht (2013). Integrating material and digital: a new way for cultural heritage. interactions: new visions of human-computer interaction, 20 (4), 58-63.
BERTELSEN, O.W., CIOLFI, L., GRASSO, M.A. and PAPADOPOULOS, G. A., eds. (2013). ECSCW 2013: Proceedings of the Thirteenth European Conference on Computer-Supported Cooperative Work. London, Springer.
CIOLFI, Luigina (2013). The collaborative work of heritage : open challenges for CSCW. In: BERTELSON, Olav W., CIOLFI, Luigina, GRASSO, Maria Antonietta and PAPADOPOULOS, George Angelos, (eds.) ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work. London, Springer, 83-101.
CIOLFI, Luigina and MCLOUGHLIN, Marc (2012). Designing for meaningful visitor engagement at a living history museum. In: NordiCHI '12 Proceedings of the 7th Nordic conference on human-computer interaction: making sense through design. Association for Computing Machinery, 69-78.
CIOLFI, Luigina and MCLOUGHLIN, Marc (2012). Of turf fires, fine linen, and Porter cake : design for living history. ACM Interactions, 19 (5), 18-21.
CIOLFI, Luigina (2012). Place-centred interaction design: situated participation and co-creation in places of heritage. In: BALLARIN, Matteo and DALLA MURA, Maddalena, (eds.) Museum and design principles, Proceedings of the conference. Venezia, Fondazione di Venezia, 57-68.
CIOLFI, Luigina, GRAY, Breda and D'ANDREA, Anthony (2012). Social aspects of place experience in nomadic work/life practices. In: COOP 2012, Marseille, France, May 2012.
CIOLFI, Luigina (2012). Social traces: visitor generated content and the creation of shared heritage. In: GIACCARDI, Elisa, (ed.) Heritage and Social Media. London, Routledge, 69-86.
CIOLFI, Luigina (2011). Augmented places: exploring human experience of technology at the boundary between physical and digital worlds. In: JAMES-CHAKRABORTY, Kathleen and STRUMPER-KROBB, Sabine, (eds.) Crossing Borders. Space Beyond Disciplines. New York, Peter Lang, 205-222.
CIOLFI, Luigina and MCLOUGHLIN, Marc (2011). Challenges for the technological augmentation of open-air museums: bridging buildings, artefacts and activities. Nordisk Museologi, 1, 15-34.
CIOLFI, Luigina and MCLOUGHLIN, Marc (2011). Design interventions for open-air museums: applying and extending the principles of “assembly”. In: CHI '11 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York, ACM Digital Library, 553-556.
BØDKER, Susanne, BOUVIN, Niels-Olof, LUTTERS, Wayne, WULF, Volker and CIOLFI, Luigina, eds. (2011). ECSCW’11 Proceedings of the Twelfth European Conference on Computer-Supported Cooperative Work. London, Springer.
D'ANDREA, Anthony, GRAY, Breda and CIOLFI, Luigina (2011). Methodological challenges and innovations in mobilities research. Mobilities, 6 (2), 149-160.
CIOLFI, Luigina and MCLOUGHLIN, Marc (2011). Physical keys to digital memories: reflecting on the role of tangible artefacts in "Reminisce". In: Museums and the Web 2011, Philadelphia, USA.
CIOLFI, Luigina, SCOTT, Katherine and BARBIERI, Sara, eds. (2011). Proceedings of the International Conference 1CRe-thinking technology in museums 2011: emerging Experiences". Limerick, Ireland, University of Limerick.
CIOLFI, Luigina, BANNON, Liam and FERNSTROM, Mikael (2008). Including visitor contributions in cultural heritage installations: designing for participation. Museum Management and Curatorship, 23 (4), 353-365.
MCCARTHY, John and CIOLFI, Luigina (2008). Place as dialogue: understanding and supporting the museum experience. International Journal of Heritage Studies, 14 (3), 247-267.
CIOLFI, Luigina, FERNSTROM, Mikael, BANNON, Liam, DESHPANDE, Parag, GALLAGHER, Paul, MCGETTRICK, Colm, QUINN, Nicola and SHIRLEY, Stephen (2007). The Shannon Portal Installation: An example of interaction design for public places. Computer, 40 (7), 64-71.
LENNON, Marilyn, BANNON, Liam and CIOLFI, Luigina (2007). Space to reflect: combinatory methods for developing student interaction design projects in public spaces. CoDesign, 2 (2), 53-69.
CIOLFI, Luigina and BANNON, Liam (2007). Designing Hybrid Places: merging interaction design, ubiquitous technologies and geographies of the museum space. CoDesign, 3 (3), 159-180.
BOWERS, John, BANNON, Liam, FRASER, Mike, HINDMARSH, Jon, BENFORD, Steve, HEATH, Christian, TAXÉN, Gustav and CIOLFI, Luigina (2007). From the disappearing computer to living exhibitions: shaping interactivity in museum settings. In: STREITZ, Norbert, KAMEAS, Achilles and MAVROMMATI, Irene, (eds.) The Disappearing Computer. Lecture Notes in Computer Science, 4500 . Springer Verlag, 30-49.
CIOLFI, Luigina (2007). Supporting affective experiences of place through interaction design. CoDesign, 3-1, 183-198.
CIOLFI, Luigina, BANNON, Liam and FERNSTRÖM, Mikael (2007). Visitors contributions as cultural heritage: designing for participation. In: ICHIM 2007, Toronto.
CIOLFI, Luigina, BARTOLUCCI, Iride and MURPHY, Darragh (2005). Meaningful interactions for meaningful places: investigating the relationships between nomadic work, tangible artefacts and the physical environment. In: EACE '05 Proceedings of the 2005 annual conference on European association of cognitive ergonomics. ACM Digital Library, 115-121.
CIOLFI, Luigina, COOKE, Michael, HALL, Tony, BANNON, Liam and OLIVA, Serena, eds. (2005). Proceedings of the International Workshop “Re-Thinking Technology in Museums: towards a new understanding of people’s experience in museums". Limerick, Ireland, University of Limerick.
CIOLFI, Luigina and BANNON, Liam (2005). Space, place and the design of technologically enhanced physical environments. In: TURNER, Phil and DAVENPORT, Elisabeth, (eds.) Spaces, Spatiality and Technology. Computer Supported Cooperative Work (5). London, Kluwer, 217-232.
FERRIS, Kieran, BANNON, Liam, CIOLFI, Luigina, GALLAGHER, Paul, HALL, Tony and LENNON, Marilyn (2004). Shaping experiences in the Hunt Museum: a design case study. In: DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques. ACM, 205-214.
CIOLFI, Luigina (2004). Understanding spaces as places : extending interaction design paradigms. Cognition, Technology and Work, 6 (1), 37-40.
Associate Editor and Book Review Editor, The CSCW Journal (Springer)
External Examiner, University of Winchester
As Director of Studies
'Digital intangible cultural heritage commodities' and their use in heritage organisations to draw in audiences and to find ways of engaging audiences with heritage, to enable a deeper connection with local or international heritage'
'Saudi Women Online Practices'
As Second Supervisor
'The model as imaginative apparatus; re-imagining place'
As External Supervisor
'Supporting DIY approaches for cultural heritage professionals through digital technology'
- 'Designing for an Open Museum', University of Art and Design, Helsinki (Finland) December 2009
- 'Designing for Public Interaction: Extending, Applying and Reflecting on the Principles of "Assembly"', University of Limerick, August 2011
- 'Designers as Curators, Users as Designers: A Reflective Study of Hacking to Extend Interaction Design Practice', University of Limerick, August 2012
- 'Technologically-Mediated Nomadicity in Academic Settings: Understanding Tm-N as a Dynamic and Emergent Process', University of Limerick, August 2013
Communication researcher Luigina Ciolfi is interested in how interacting with technologies shapes people’s lives. She also studies how communities use technology to interact and work together. She has conducted research into interactive exhibitions, how work changes through mobile and social media, and online interaction between fans of the fictional world created by Harry Potter author J K Rowling. Luigina is now working on a project to help museums engage with communities online and offline.
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