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Supporting students

Library support services

You can get help round the clock. There are various ways to access support, including

Our help points

Chat Service

To get 24 hour support, visit our Chat Service. 

Phone support 24 hours a day

Phone 0114 225 2222 for help with accessing library services.

Online study skills sessions

As well as all the information on MyHallam, we have a range of tools and resources to improve your academic skills.

There are also daily study skills sessions at both libraries in academic skills like referencing, critical thinking, reflective writing, dissertations, maths and statistics.

Library induction

When you start at Sheffield Hallam, you are invited to a library induction.

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