How does the change process work?

The online prospectus (OLP) now draws core course information directly from course records held in SITS (the University’s main student records management system). Core course updates therefore need to be actioned in SITS in order to then be published to the OLP.

Updates to course data will be made in SITS. The updated data is then imported from SITS to Sitecore (our external website) during the first week of each month. Updates are then published to go live on the OLP. This means that non-essential updates made in SITS may take up to one month to appear on the OLP via the next scheduled publish.

Who can submit a change request?

Course Leaders can submit requests to make changes to course page information except for ‘course no longer recruiting’ and ‘entry requirements’. All change requests for ‘course no longer recruiting’ and ‘entry requirements’ must be discussed with and agreed by the College Head of Student Recruitment (or their nominated delegate) prior to submission.

Who will be dealing with my request?

Each course page on the OLP collates and displays a wide range of course information. Specialist teams are responsible for different elements of the displayed course information.

The Unidesk change request system has been implemented to streamline and simplify course page updates. It automatically directs change requests to the specific team responsible for them. It also provides a centralised process for change requests to be made.

The table below details which team each category of change request will be directed to.