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Support when self-isolating

Report a Covid-19 case

If you have symptoms or have tested positive, fill in our contact form and self-isolate. This helps us manage cases and offer support.

Report a case

Get vaccinated

Visit a walk-in site or pre-book your vaccination with Sheffield Hallam.

Covid-19 testing

Take regular tests and report the results

International quarantine

Advice for arriving in the UK

Support when self-isolating

Health and wellbeingClinically vulnerable supportStudying with Covid-19Financial supportFood deliveriesAccommodation guidance

Health and wellbeing

If you are self-isolating and inform us through the Covid-19 reporting form, we will contact you within 48 hours to discuss any support you might need.

If you are self-isolating alone and would like someone to check on you, contact the Covid Help and Response Team at chart@shu.ac.uk.

For more information about our student welfare services and self-help resources, visit our student wellbeing pages.

Clinically vulnerable support

If you’ve told us you are clinically vulnerable, we will contact you to outline the support available and how to access it.

If you believe you are clinically vulnerable but have not told us, read our article about clinical vulnerability support and complete the online form via UniHub.

For more information, read the NHS guide to who is clinically vulnerable.

Studying with Covid-19

If you’re well enough to engage with live online classes, you can participate from your accommodation while you’re self-isolating.

Please don’t come to campus or attend face-to-face classes if you have tested positive for Covid-19 or have symptoms.

You can access online materials to support your learning through your Blackboard site. This includes recordings of taught sessions, where available.

If you need additional support for classes you have missed due to Covid-19, please talk to your module leader or academic adviser.

Financial support

If self-isolation affects your finances, contact the student finance team through Hallam Help.

They can support you in a variety of ways, including:

  • access to emergency funds
  • emergency food vouchers
  • help with managing your money.

Food deliveries

If you are living in private rented housing or halls of residence, we can deliver a box of essential food supplies while you make your own arrangements.

You’ll receive further information about this after completing our Covid-19 reporting form.

Family or friends are allowed to deliver food to you. If you are in halls, contact the reception or landlord to arrange this.

Sheffield City Council has a free helpline for Covid-19 support on 0114 273 4567, available 7 days a week. Where appropriate, they may be able to help.

Accommodation guidance

Shared kitchens and bathrooms

Use a rota for shared kitchen and bathroom facilities. Where possible, eat meals in a private space instead of your communal space. Wipe down and clean surfaces in all shared facilities before and after each use.

Rubbish disposal

If you are self-isolating in halls your site management team or landlord will advise you on the process for waste disposal. In most cases, you will be asked to leave refuse bags outside your flat door for the on-site team to dispose of.

If you do not have a site management team (e.g. shared house) please continue to bag up your rubbish and take it to the bin store on a regular basis.

Related pages


Report a Covid-19 case

If you have symptoms or have tested positive, fill in our contact form and self-isolate. This helps us manage cases and offer support.

Report a case

Get vaccinated

Visit a walk-in site or pre-book your vaccination with Sheffield Hallam.

Covid-19 testing

Take regular tests and report the results

International quarantine

Advice for arriving in the UK

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