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IT Services

IT is a vitally important part of student life. That's why we invest in our facilities to make sure you have the resources and technical support you need.

Our IT facilities

We invest £4 million a year in our IT facilities to make sure your study is fully supported. It means you can

  • access over 4,000 student PCs in learning centres, teaching rooms, catering outlets, information works and other locations around the University, with over 400 applications
  • use our Wi-Fi to connect your own device to the University network and the internet in all our buildings
  • borrow a Wi-Fi laptop from the learning centres
  • borrow a wide range of equipment to take pictures, record sound, make videos and edit your work using industry-standard tools
  • use our extensive assistive technology resources
  • work in learning spaces and open-access PC rooms, whether you want group meetings or quiet individual study
  • use our online learning environment, shuspace, to access your learning resources and work with other students wherever you are
  • access your personal file store and student email account from any browser on a PC, tablet or smartphone.
  • access shuspace, email, timetables, campus maps and a range of other services on the move with our free smartphone app SHUgo
  • use a range of specialist IT facilities to support specific areas of study including video and sound edit suites and games labs
  • print your work and articles in black and white or colour, or use our specialist plotting and photo printing services
  • use our online virtual classrooms for classes when learning at a distance

IT help and support

  • We offer expert support and advice to help you get the most out of our services
  • You can get help by phone, in person through the learning centre helpdesks, online through chat or by email
  • Our phone support is available day and night all year round - including holidays
  • We have a collection of resources to help you in your studies, including an online library of video tutorials covering a wide range of software

Teaching facilities

We have extensive IT and AV facilities in our teaching rooms, including

  • AV projection in all our classrooms - that's over 430 rooms with data projection or large format displays, sound systems and visualisers
  • a purpose-built film theatre with 35mm and digital film projection and surround sound
  • interactive whiteboards in teaching rooms
  • iPads, tablets and laptops for use in classes
  • in-classroom voting systems to help you participate and interact in lectures
  • 70 IT teaching labs

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