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The Hallam Fund
If we are unable to allocate your full ticket booking request, we will issue a full refund on any cancelled tickets as quickly as possible after the closing date of 25 October 2019.
If you did not receive your full allocation and would like a refund on further guest tickets, please ring the graduation office as soon as possible on 0114 225 5353. The deadline for refunds in this circumstance is Friday 8 November.
Graduate tickets are free, and guest tickets are £10 each (free for children under 5 years old).
If it’s after 1 August, you can't see the link, you have received all of your results and have selected the correct student code (if it asks you to select this upon logging in to My Student Record), please contact the Graduation Office as soon as possible.
Your correct student code will be included in the email to let you know you are now able to book tickets and will look like this: 12345678/3.
Yes, children are allowed to attend the graduation ceremonies and we do have a special children's room for those under the age of five who become unsettled. Find out more.
All children, including babies, need a ticket to enter the Oval Hall, but if the child is under the age of 5, their ticket is free.
When booking tickets you will be asked to tell us about any special requirements you or your guests have. Give us as much detail as possible so we can help you on the day.
Find out more.
The closing date for ticket bookings is 25 October 2019. After this date, any graduate who has not booked their ticket will need to pay a late fee of £25.
We try to give students as many tickets as we can for their graduation, but some ceremonies have a high demand. All students graduating in a particular ceremony have the same maximum amount of guest tickets, regardless of when you book.
We don’t have a venue large enough for our graduation ceremonies on campus, and there is a charge to hire Sheffield City Hall. We do not make a profit from the graduation ceremonies..
The My Tickets section in My Certificate and Graduation on My Student Record will be updated during the week commencing 28 October 2019 – we'll email you when your ticket allocation is available to view. If you haven't been allocated all the tickets you've booked and paid for, refunds will be made to the card you paid with.
Tickets are allocated after the booking deadline to ensure all graduates have the same opportunity to apply for tickets.
You will be able to get a refund for your tickets, as long as you request the refund before the closing date of 25 October 2019. After this date, we will no longer be able to process your refund request, except for in exceptional circumstance.
If you have a UK address on My Student Record, you'll receive your tickets by post approximately one week before your ceremony.
If you have an overseas address, your tickets will be available for collection from the Information desk at Sheffield City Hall two hours before your ceremony.
You can change your ticket address in the Check and Amend My Details section on My Student Record until Friday 25 October 2019 – after this date please contact the Graduation Office on 0114 225 5353.
Contact the Graduation Office on firstname.lastname@example.org or 0114 225 5353. We will give you a refund if you notify us before Friday 25 October 2019.
If you would like any additional tickets refunding as a result of the ticket allocation we are happy to do this as long as the refund is requested before Friday 8 November 2019.
We aim to get the graduation tickets to you a week before your ceremony so you have them in time. Unfortunately they can sometimes get lost in the post or sent to an incorrect address.
If you still haven't received your graduation tickets when it gets to your ceremony day, please visit the Information Desk at City Hall where we will be able to provide you with duplicates.