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Timescales • When you'll get support approved • Arranging your support
On the day of your study needs assessment you will be asked to complete some paperwork straight away, confirming what was recommend in the appointment, as well as letting us know where you would like a copy of the report sent to.
Your assessor will write a report within 10 working days. Your report will summarise what was discussed in the appointment and the recommended support strategies you agreed on.
If you have requested a draft report you will receive it after 10 working days and have the opportunity to comment and raise any issues.
Next, your report will be sent on to your funding body and institution (where agreed).
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When you'll hear from your funding body
As a rough guide you should hear from your funding body six weeks after your appointment.
Please check your emails regularly as your assessor may contact you if they have been asked by your funding body to provide further information before recommendations can be approved.
Once your funding body have reviewed the recommendations, they will send you an email with a entitlement letter attached. This will outline the support agreed and will also give instructions for ordering equipment and/or arranging any support workers.
The letter will inform you if your funding body has approved the recommendations. However, it will not give a breakdown of all the items your funding body has approved so please assume they have agreed to all of the support recommended unless otherwise stated.
If you need help arranging the support agreed please contact us.
Please email us at firstname.lastname@example.org if you have not had any contact from your funding body seven weeks after your appointment.
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Arranging your support
Your entitlement letter will tell you which supplier/s to contact to arrange your support. It is your responsibility to contact your suppliers. You will need to send a copy of your entitlement letter to the suppliers so they have confirmation that you have funding in place.
If you are finding this step tricky please do get in touch as we understand that the ordering and arranging of support can be overwhelming.
Below is a quick checklist to ensure you have everything in place. This won't apply to everyone:
- Contact support providers, for mentoring, one to one support, assistive technology training
- Order equipment using recommended supplier/s
- Organise insurance and warranty if using your own PC. Please note: if you are unable to get insurance and an extended warranty please inform your funding body as it may prevent you from accessing a DSA computer in the future.
- Keep hold of receipts to claim reimbursement for printer paper and ink.
We recommend technology of a specification adequate to support recommended software, but we know that some students might want to improve on this. Funding bodies may agree to this, provided students pay any additional cost please discuss this with your supplier ahead of ordering.
Remember, if you have any questions, contact us.
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