What you can do
Deliveries
You are allowed to deliver items to University accommodation in person. Your son or daughter should arrange this with the reception desk in their accommodation.
Self-isolation reports
Please also encourage your son or daughter to use our Covid reporting form if:
- they develop symptoms
- they get a positive test, or
- they enter self-isolation.
Reporting allows us to make contact with them and offer self-isolation support where needed.
How to contact us
You are welcome to contact us if you have any concerns about your son or daughter’s situation.
You can email us at hallamhelp@shu.ac.uk or call 0114 225 2222.
Please note: under data protection regulations, we are not able to provide specific information about a student to their parents/carers unless the student has given consent. You can read more about this in our privacy notice.