Frequently asked questions
Updated 5 February 2021
This page outlines the more common accommodation questions and is updated with relevant information over time. If you don't find the information you need here, you can contact us.
Glossary of useful terms
If you're unfamiliar with some of our terminology, please see our glossary (PDF, 25.1KB) (PDF, 25.1KB) which explains the accommodation terms in more detail.
We have two types of accommodation for you to choose from.
University halls are great if you want to make friends and live in the heart of student life. You’re never more than a half hour walk away from campus, you can choose from over 12 halls in all sizes and prices and will always know what you’re spending – rent includes bills, insurance and wifi, which is helpful for budgeting! This option is most popular with first year students, although you can return to our halls of residence in your second, third or fourth years. In those cases, you can apply to live in the hall where you are currently residing in or move elsewhere. We also have flats suitable for postgraduate and mature students in all halls.
Private sector housing is great if you want to find your own place to stay in Sheffield, or if you’re looking for something away from the halls environment. Always use our snug scheme to make sure you find a safe place that’s of a good standard.
We guarantee first year undergraduate students accommodation in one of our halls of residence, or help in finding suitable private sector accommodation if that's what you prefer. Occasionally high demand means we can’t offer your first preference. If that’s the case we’ll offer you a suitable alternative. For further information and deadline dates read our allocation criteria. Applying through Sheffield Hallam is the only way to guarantee that you will be sharing your flat with other Hallam students in accredited properties. If you do not book your accommodation via our website you are likely to share your flat with students from different institutions, in various years of study, and your access to university support services in the event of any issues will be limited.
Information from UCAS about accommodation
Always apply for accommodation through this website to make sure you’re sharing with other Sheffield Hallam University students in popular student areas near our campuses. All our halls are accredited, undergo annual reviews, and you’ll have access to university support services.
Private sector accommodation
Make sure you’ve accepted an unconditional offer before you start looking for accommodation in the private sector. Don’t sign a contract without viewing the property and make sure you understand the terms of the agreement. We can help you find good quality, safe private sector accommodation that meets snug standards. Apply for private sector accommodation via our website for more information.
You can walk at a steady pace from City to Collegiate Campus in around 20 to 25 minutes. Most of our allocated halls are suitable and accessible for students studying at both campuses. Sheffield has a reliable bus and tram service to help you travel around the city.
Living in halls
Student residences have a more communal way of living. It’s great fun, but you need a degree of tolerance and adjustment to live in a community of individuals with varying cultural outlooks, social lives and backgrounds.
Living in halls after first year
You can apply to live back in our allocated residences throughout your time as a full-time student at Sheffield Hallam. Many of our students return to live in halls in their second, third and fourth years. Applications for the next academic year will open in November.
When to apply
As soon as you’ve received a conditional or unconditional course offer, even if we’re your insurance choice. Don’t wait until after you have received your exam results.
You won’t receive anything from us until we have confirmation of your results. Please ensure that you submit your application for accommodation as soon as possible because the date you apply is taken into consideration when allocating you a room.
Changes to my offer status
We’re automatically informed when you change your offer status, for example from 'insurance' to 'first choice'.
All the information you need for viewing your allocated residence will be included in your online room offer.
If you'd like to find out more about our halls of residence, take part in one of our virtual open days – where you'll be able to ask our team about anything to with living with Sheffield Hallam . If you wish to view a property, please contact us at email@example.com and we can arrange a time for you to visit, based on current government guidance and social distancing guidelines.
You will be made an offer of accommodation, as per our allocation criteria, by email from March. If you are only studying for the first semester you must select your year of study as 2021/22 and select non-standard course student as your student type.
Students will be allocated to halls that have vacant rooms or have been vacated early and are available. Select your year of study as 2021/22 and non-standard course student as your student type. You will be made an offer of accommodation by email from December.
March entry nursing students
Students will be allocated a room in The Trigon where there are a limited number of beds available for non-standard courses. We will then allocate to halls that have been vacated early and are available. Select your year of study as 2020/21 and non-standard course student as your student type. You will be made an offer of accommodation by email from January. If we are able to offer you a room in halls you may be moving in with flat mates who are already settled in Sheffield and the majority of flats will consist of students studying a variety of courses.
Postgraduate and mature student
A number of flats are set aside in a mixture of halls with other postgraduate and/or mature students.
Current (returning) students
Applications received before 31 March will be guaranteed a place in one of your preferred halls. Select one hall you would prefer. Friendship group requests can be made as part of the application process. If you are on a non-standard course please select year of study as 2021/22 and non-standard course student as your student type
Late applicants, clearing and insurance
If you apply late, through clearing, or Sheffield Hallam University was your insurance choice, we can guarantee to make you an offer of accommodation.
English language course students (TESOL and LEAP)
Non Sheffield Hallam University students
If you're not a Sheffield Hallam University student and want to apply for one of our residences, complete this online form with your full details.
We will issue you with an ID number so that you can apply online.
Care leavers and Estranged students
We’re committed to supporting our students who have been in care at any time. You may require accommodation throughout the whole calendar year. We can assist you in finding a suitable place to live, so please contact us to discuss your specific needs.
Specific accommodation needs
We have some specifically adapted accommodation. If you have specific accommodation needs or requirements you should state these when you apply online for accommodation. If you have a physical disability, we may ask you to complete a short questionnaire to assist us in finding you a suitable room. If you require single sex accommodation, make your preferences clear when you apply.
First semester study students
We have a limited supply of non-standard course accommodation at The Trigon, if you’re only undertaking first semester study. When you apply online for accommodation, choose ‘non-standard course student’ as your student type. We can also give you help and advice in seeking private sector accommodation.
Rent Guarantor Scheme
You will be expected to have a guarantor. If this is not an option, you may be required to pay the full annual rent on acceptance of an offer of accommodation, or use the optional guarantor cover that Accommodation Services have arranged which can be purchased and used across allocated halls of residence for rooms with a rent of up to £5400 only. Further information will be provided alongside your room offer. Contact Accommodation Services for more details.
Airport pick up service
The international student support team runs an airport pick-up service from Manchester Airport as part of their meet-and-greet service during September and January of each academic year. Airport pick-up dates and schedules will be updated and posted on the international student support website.
Not applied for University accommodation
We strongly encourage you to apply online for accommodation in advance of your arrival. Students from some countries may need to self-isolate for 10 days on arrival in the UK. Please check the UK Government information before you travel. Please contact firstname.lastname@example.org if you require further assistance with quarantine/arrival.
Support for International Students
If you have booked accommodation through the University with one of the University’s partner providers, you will be able to self-isolate in this accommodation. You can arrive up to two weeks before your contract start date free-of-charge and you will also receive food supplies during the quarantine at no additional cost.
To benefit from the support on offer, you must complete the Virtual Meet & Greet Desk Form at least 7 days before your planned arrival date. You will need to provide the exact address you will be staying in on arrival, and full contact details. We will use the contact information provided in this form to keep in touch with you while you are in quarantine. You should not leave your accommodation during the quarantine unless you need to seek medical help.
Our International Experience Team provide an extensive support for international students, during the arrival and orientation period, and throughout your studies with us. You can find full details of this comprehensive support offer on our website.
All University halls are furnished with standard bedroom furniture unless otherwise stated. This includes a bed, wardrobe, a desk or workstation and a chair. Some bedrooms have a wash basin. Not all rooms have an en suite – these facilities do cost extra.
Bedding, utensils and crockery
This is not supplied but you can buy very reasonably priced bedding, kitchen utensils and crockery in Sheffield if you don't want to bring these with you. You can also purchase kitchen and bedding items by pre-ordering from Uni Kit Out. Use the discount code SHU10 to receive 10% off.
Move in dates
Once you have accepted your room offer you will be invited to book an arrival time-slot to collect your keys and move in. The regular move in weekend will be extended to aid with social distancing,
International students who have booked through the university and are required to self-isolate can do so free of charge. Please visit our accommodation keeping safe on campus pages or email email@example.com for more information
Moving out before the end of the academic year
You’re committed to pay for your accommodation for the whole of the academic year, and all contracts are legally binding. However, in exceptional circumstances you may be able to terminate your contract by finding a suitable full-time student to take your place. Full details will be provided in your contract.
All halls enforce a strict non-smoking policy, in line with the University's non-smoking policy.
We will follow government guidance to give you a safe and comfortable home. This includes regular and thorough cleaning of communal areas, cleaning and inspecting your room before you arrive, hand sanitiser stations, clear signage and one-way systems where appropriate. Communal spaces will be arranged where possible to ensure social distancing can be managed. Safe systems will be in place including protective screens, PPE for staff, and alterations to parcel delivery, maintenance requests and laundry facilities, as well as dedicated support and services to help you self-isolate if you become unwell. More information regarding Covid safe measures can be found on our keeping safe on campus pages.
Allocations during coronavirus
We will be following our usual allocation criteria. Allocations will be based on date of application, course offer status, demand, availability, preferences and requirements. Each cluster flat will be considered a household. If accommodation is in a different format to cluster flats, the household will be determined by the areas and facilities shared by students.
Please identify any particular requirements, including if you have previously been shielding on the online application form.
Paying your next rent instalment
Decisions regarding rent and legally binding tenancy agreements are at the landlord’s/accommodation provider’s discretion and will be communicated to tenants where applicable. We know that some landlords are choosing to offer rent refunds or discounts, and we welcome this. We are in constant dialogue with our partner accommodation providers and will continue to advocate to give clarity to students. Your landlord or accommodation provider will make decisions about rent and legally binding tenancy agreements, and will communicate them to you directly. If you haven’t received any specific communications on this, you should continue to abide by the terms of your tenancy agreement to the best of your ability. If you have any queries about your tenancy agreement or rent instalment, you should contact your landlord or site management team for further information.
Currently, student maintenance loans are continuing as normal, but if you are facing financial difficulties you can contact Hallam Help online, by email at firstname.lastname@example.org, or telephone on 0114 225 2222 for advice and assistance.