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Frequently asked questions

Which type of accommodation is right for me?

We have two types of accommodation for you to choose from.

University halls are great if you want to make friends and live in the heart of student life. You’re never more than a half hour walk away from campus, you can choose from over 17 halls in all sizes and prices and will always know what you’re spending – rent includes bills, insurance and wifi, which is helpful for budgeting! This option is most popular with first year students, although you can return to our halls of residence in your second, third or fourth years. In those cases, you can apply to live in the hall where you are currently residing in or move elsewhere. We also have flats suitable for postgraduate and mature students in all halls.

Private sector housing is great if you want to find your own place to stay in Sheffield, or if you’re looking for something away from the halls environment. Always use our snug scheme to make sure you find a safe place that’s of a good standard.

Can you recommend which accommodation is best for me?

There are so many halls to choose from and everyone's requirements are different. We have a wide range of residences to suit all needs and budgets. Think carefully about which suits your own requirements and especially budget before you apply. Each residence on our website has a description, key to facilities, a video and clear pricing to help you make that decision.

Am I guaranteed accommodation?

Yes. We offer first year undergraduate students accommodation in one of our halls of residence, or help in finding suitable private sector accommodation if that's what you prefer. Occasionally high demand means we can’t offer your first preference. If that’s the case we’ll offer you a suitable alternative. For further information and deadline dates read our allocation criteria.

I have received information from UCAS about accommodation in Sheffield. What should I do?

Always apply for accommodation through this website to make sure you’re sharing with other Sheffield Hallam University students in popular student areas near our campuses. All our halls are accredited, undergo annual reviews, and you’ll have access to university support services.

When should I apply for accommodation?

As soon as you’ve received a conditional or unconditional course offer, even if we’re your insurance choice.  Don’t wait until after you have received your exam results.

When will I hear from you about my accommodation application?

You won’t receive anything from us until we have confirmation of your results. Please ensure that you submit your application for accommodation as soon as possible because the date you apply is taken into consideration when allocating you a room.

If I change my offer status from 'insurance' to 'first choice', what do I need to do?

We’re automatically informed when you change your offer status.

Can I look at private sector properties if that's my first choice?

Yes, but make sure you’ve accepted an unconditional offer first. Don’t sign a contract without viewing the property and make sure you understand the terms of the agreement. We can help you find good quality, safe private sector accommodation that meets snug standards. Apply for private sector accommodation via our website for more information.

Is it possible to view my halls of residence before accepting my offer?

Yes. All the information you need for viewing your allocated residence will be included in your online room offer.

If you'd like to view some of our halls of residence, visit our open days – where you'll get a taste of what life is like living in university accommodation. If you can't make one of our open days, contact us and we'll put you in touch with the accommodation manager or landlord of the property you'd like to visit to arrange a convenient time to view the property.

I'm a care leaver. Are you able to offer any accommodation support for me?

We’re committed to supporting our students who have been in care at any time. You may require accommodation throughout the whole calendar year. We can assist you in finding a suitable place to live, so please contact us to discuss your specific needs.

I have specific accommodation needs. How can you help?

We have some specifically adapted accommodation. If you have specific accommodation needs or requirements you should state these when you apply online for accommodation. If you require single sex accommodation, make your preferences clear when you apply.

Will living in halls be like living at home?

Student residences have a more communal way of living. It’s great fun, but you need a degree of tolerance and adjustment to live in a community of individuals with varying cultural outlooks, social lives and backgrounds.

How far is it to walk from each residence to either City or Collegiate campus?

You can walk at a steady pace from City to Collegiate Campus in around 20 to 25 minutes. The majority of our allocated halls are suitable and accessible for students studying at both campuses. Sheffield has a reliable bus and tram service to help you travel around the city.

What happens if I want to move out of my accommodation before the end of the academic year?

You’re committed to pay for your accommodation for the whole of the academic year, and all contracts are legally binding. However, in exceptional circumstances you may be able to terminate your contract by finding a suitable full-time student to take your place. Full details will be provided in your contract. You may have to pay an administration fee of at least £50.

Is there a limit on the time I can live in University halls?

No, you can apply to live back in our allocated residences throughout your time as a full-time student at Sheffield Hallam. Many of our students return to live in halls in their second, third and fourth years. Applications for the next academic year will open in November.

What will be in my bedroom?

All University halls are furnished with standard bedroom furniture unless otherwise stated. This includes a bed, wardrobe, a desk or workstation and a chair. Some bedrooms have a wash basin. Not all rooms have an en suite – these facilities do cost extra.

Do you supply bedding, utensils and crockery?

No but you can buy very reasonably priced bedding, kitchen utensils and crockery in Sheffield if you don't want to bring these with you. You can also purchase kitchen and bedding items by pre-ordering from Uni Kit Out. Use the discount code SHU10 to receive 10% off.

What is the smoking policy?

All halls enforce a strict non-smoking policy, in line with the University's non-smoking policy.

Glossary of useful terms

If you're unfamiliar with some of our terminology, please see our glossary which explains the accommodation terms in more detail.

First semester study students

We have a limited supply of non-standard course accommodation if you’re only undertaking first semester study. Students will be allocated a room in Devonshire Courtyard. When you apply online for accommodation, choose ‘non-standard course student’ as your student type. We can also give you help and advice in seeking private sector accommodation. 

International students

Do you offer an airport pick up service?

The international student support team runs an airport pick-up service from Manchester Airport as part of their meet-and-greet service during September and January of each academic year. Airport pick-up dates and schedules will be updated and posted on the international student support website.

If you haven't applied for University accommodation and have nowhere to live

We strongly encourage you to apply online for accommodation in advance of your arrival. Students from some countries may need to self-isolate for 14 days on arrival in the UK. Please check the UK Government information before you travel. If possible, you should arrive in Sheffield to start term from 28 September 2020. Students who are required to self-isolate should arrive before 5 October 2020 and can engage in online learning, in the UK, during quarantine up to 19 October 2020.

Support for International Students
If you have booked accommodation through the University with one of the University’s partner providers, you will be able to self-isolate in this accommodation. You can arrive up to two weeks before your contract start date free-of-charge and you will also receive food supplies during the quarantine at no additional cost. 

To benefit from the support on offer, you must complete the Virtual Meet & Greet Desk Form at least 7 days before your planned arrival date. You will need to provide the exact address you will be staying in on arrival, and full contact details. We will use the contact information provided in this form to keep in touch with you while you are in quarantine. You should not leave your accommodation during the quarantine unless you need to seek medical help.

Our International Experience Team provide an extensive support for international students, during the arrival and orientation period, and throughout your studies with us. You can find full details of this comprehensive support offer on our website.

20/21 Academic Year (COVID-19)

We will follow government guidance to give you a safe and comfortable home. This includes regular and thorough cleaning of communal areas, cleaning and inspecting your room before you arrive, hand sanitiser stations, clear signage and one-way systems where appropriate. Communal spaces will be arranged where possible to ensure social distancing can be managed. Safe systems will be in place including protective screens, PPE for staff, and alterations to parcel delivery, maintenance requests and laundry facilities, as well as dedicated support and services to help you self-isolate if you become unwell.

Allocations

We will be following our usual allocation criteria which can be found here. Allocations will be based on date of application, course offer status, demand, availability, preferences and requirements. Each cluster flat will be considered a household. If accommodation is in a different format to cluster flats, the household will be determined by the areas and facilities shared by students.

Please identify any particular requirements, including if you have previously been shielding on the online application form.

When will I be able to move in?

Once you have accepted your room offer you will be invited to book an arrival timeslot to collect your keys and move in. The regular move in weekend will be extended to aid with social distancing, with increased flexibility and arrival options up to 10 days prior to contract start date.

We are planning arrangements for international students who are required to self-isolate and will be following government advice and guidance. Our halls have offered a commitment to support all our students. Further details will be provided in due course.

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