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Frequently asked questions

Updated 17 August 2021

This page outlines the more common accommodation questions and is updated with relevant information over time. If you don't find the information you need here, you can contact us.

Glossary of useful terms

If you're unfamiliar with some of our terminology, please see our glossary (PDF, 25.1KB) (PDF, 25.1KB) which explains the accommodation terms in more detail.

On this page 

Selecting accommodationApplying When to apply • Clearing 2021 • Additional requirementsInternational students • Moving in • Tenancy information • Coronavirus 

Selecting accommodation 

Accommodation types

We have two types of accommodation for you to choose from.

University halls are great if you want to make friends and live in the heart of student life. You’re never more than a half hour walk away from campus, you can choose from over 12 halls in all sizes and prices and will always know what you’re spending – rent includes bills, insurance and Wi-Fi, which is helpful for budgeting! This option is most popular with first year students, although you can return to our halls of residence in your second, third or fourth years. In those cases, you can apply to live in the hall where you are currently residing in or move elsewhere. We also have flats suitable for postgraduate and mature students in all halls.

Private sector housing is great if you want to find your own place to stay in Sheffield, or if you’re looking for something away from the halls' environment. Always use our snug scheme to make sure you find a safe place that’s of a good standard.

Accommodation guarantee

We guarantee first year undergraduate students accommodation in one of our halls of residence, or help in finding suitable private sector accommodation if that's what you prefer. For further information read our allocation criteria. Applying through Sheffield Hallam is the only way to guarantee that you will be sharing your flat with other Hallam students in accredited properties.  If you do not book your accommodation via our website you are likely to share your flat with students from different institutions, in various years of study, and your access to university support services in the event of any issues will be limited.

Information from UCAS about accommodation

Always apply for accommodation through this website to make sure you’re sharing with other Sheffield Hallam University students in popular student areas near our campuses. All our halls are accredited, undergo annual reviews, and you’ll have access to university support services.

Private sector accommodation

Make sure you’ve accepted an unconditional offer before you start looking for accommodation in the private sector. Don’t sign a contract without viewing the property and make sure you understand the terms of the agreement. We can help you find good quality, safe private sector accommodation that meets snug standards. Apply for private sector accommodation via our website for more information.

Accommodation locations

You can walk at a steady pace from City to Collegiate Campus in around 20 to 25 minutes. Most of our allocated halls are suitable and accessible for students studying at both campuses. Sheffield has a reliable bus and tram service to help you travel around the city.

Living in halls

Student residences have a more communal way of living. It’s great fun, but you need a degree of tolerance and adjustment to live in a community of individuals with varying cultural outlooks, social lives and backgrounds.

Living in halls after first year

You can apply to live back in our allocated residences throughout your time as a full-time student at Sheffield Hallam. Many of our students return to live in halls in their second, third and fourth years. Applications for the next academic year will open in November.

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When to apply

As soon as you’ve received a conditional or unconditional course offer, even if we’re your insurance choice. Don’t wait until after you have received your exam results.

Allocating applications

You won’t receive anything from us until we have confirmation of your results. Please ensure that you submit your application for accommodation as soon as possible because the date you apply is taken into consideration when allocating you a room.

Changes to my offer status

We’re automatically informed when you change your offer status, for example from 'insurance' to 'first choice'. 

Viewing accommodation 

All the information you need for viewing your allocated residence will be included in your online room offer.

If you'd like to find out more about our halls of residence, take part in one of our open days – where you'll be able to ask our team about anything to with living with Sheffield Hallam. If you wish to view a property, please contact us at and we can arrange a time for you to visit. Alternatively, you can book a student led accommodation tour here.

Paying deposits 

Deposits are only paid once you have accepted a room offer. After this we will pass your details to the relevant landlord who will be in touch to confirm the booking. At this point, you will pay the deposit.

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When to apply

September entry

You will be made an offer of accommodation, as per our allocation criteria, by email from March. If you are only studying for the first semester you must select your year of study as 2021/22 and select non-standard course student as your student type.

January entry

Students will be allocated to halls that have vacant rooms or have been vacated early and are available. Select your year of study as 2021/22 and non-standard course student as your student type. You will be made an offer of accommodation by email from December.

March entry nursing students

Students will be allocated a room in The Trigon where there are a limited number of beds available for non-standard courses. We will then allocate to halls that have been vacated early and are available. Select your year of study as 2020/21 and non-standard course student as your student type. You will be made an offer of accommodation by email from January. If we are able to offer you a room in halls you may be moving in with flat mates who are already settled in Sheffield and the majority of flats will consist of students studying a variety of courses.

Postgraduate and mature student

A number of flats are set aside in a mixture of halls with other postgraduate and/or mature students.

Current (returning) students

Applications received before 31 March will be guaranteed a place in one of your preferred halls. Select one hall you would prefer. Friendship group requests can be made as part of the application process. If you are on a non-standard course please select year of study as 2021/22 and non-standard course student as your student type

Late applicants, clearing and insurance

If you apply late, through clearing, or Sheffield Hallam University was your insurance choice, we can guarantee to make you an offer of accommodation.

English language course students (TESOL and LEAP)

If your course start date is after 1 September select your year of study as 2021/22 and non-standard course student as your student type.

Non Sheffield Hallam University students

If you're not a Sheffield Hallam University student and want to apply for one of our residences, complete this online form with your full details.

We will issue you with an ID number so that you can apply online.

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Clearing 2021

Guaranteed accommodation

We guarantee you a place in halls. Specific room types are dependent on availability so apply as soon as possible. Whilst we operate on a first come first served basis and there are still lots of great accommodation left with other Sheffield Hallam first years.

When to apply during clearing 

We encourage all students to apply as soon as possible. You can apply online using your CLR number which you will receive when being made a course offer though clearing or your student ID which you will receive when you accept your firm place via UCAS track. If you receive your student ID this will take over from over your clearing ID if you’ve not yet registered. You may have to wait up to 24 hours to register.

Your clearing ID

The CLR number is the number provided to you via the clearing route until you are issued your student number; It is ‘CLR’ followed by 9 digits. The student number is an 8 digit number provided once your place is fully confirmed.

How to apply

You can apply online for accommodation using the Student ID in your offer email. If you are applying through clearing you will be issued with a Student ID once you have accepted your course offer through UCAS Track. Before this you can use your CLR number to apply, replacing the CLR with an X.

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Additional requirements

Care leavers and Estranged students

We’re committed to supporting our students who have been in care at any time. You may require accommodation throughout the whole calendar year. We can assist you in finding a suitable place to live, so please contact us to discuss your specific needs.

Specific accommodation needs

We have some specifically adapted accommodation. If you have specific accommodation needs or requirements you should state these when you apply online for accommodation. If you have a physical disability, we may ask you to complete a short questionnaire to assist us in finding you a suitable room. If you require single sex accommodation, make your preferences clear when you apply.

First semester study students

We have a limited supply of non-standard course accommodation at The Trigon, if you’re only undertaking first semester study. When you apply online for accommodation, choose ‘non-standard course student’ as your student type. We can also give you help and advice in seeking private sector accommodation.

Rent Guarantor Scheme

You will be expected to have a guarantor.  If this is not an option, you may be required to pay the full annual rent on acceptance of an offer of accommodation, or use the optional guarantor cover that Accommodation Services have arranged which can be purchased and used across allocated halls of residence for rooms with a rent of up to £5400 only. Further information will be provided alongside your room offer. Please be aware that the deadline to apply for the Rent Guarantor Scheme for the 2021/22 academic year is 31 August 2021 for partner halls.  Any cover purchased after this date will only be available for tenancies at Charlotte Court. Contact Accommodation Services for more details.

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International Students 

We have been working closely with our accommodation providers to ensure you are able to settle safely into your student accommodation and have an enjoyable start at University in September 2021.  We strongly recommend that you apply online for accommodation through the University's Accommodation Service in order to access the package of support available.

Quarantine requirements

The UK Government has implemented a 'traffic light' system whereby countries fall into green, amber and red categories.  These categories determine whether you have to quarantine, as well as the length of time needed in quarantine and when you will need to provide a Covid-19 test.

All arrivals will be required to complete a pre-departure test, complete a passenger locator form and book a travel test package.

  • If you are arriving from a green-list country, you will not have to self-isolate on arrival and your travel test package will only include a test on day 2.
  • If you are arriving from an amber-list country, you will need to self-isolate on arrival in Sheffield. You will need to book a Covid test package prior to travel.
  • If you are arriving from a red-list country, you will need to book and pay for a hotel quarantine package prior to travel. Only UK Government approved providers can offer this service. Your travel test package will include a test on days 2 and 8.

Please check the UK Government information for further guidance before you travel.

Support for International Students

Students arriving from an amber list country

If you have booked accommodation through the University with one of the University's partner providers, you will be able to self-isolate in this accommodation. You can arrive up to two weeks before your contract start date free of charge and you will also receive food supplies during the quarantine at no additional cost.

To benefit from the support on offer, you must complete the Virtual Meet & Greet Desk Form at least 7 days before your planned arrival date. You will need to provide the exact address you will be staying in on arrival, and full contact details.  We will use the contact information provided in this form to keep in touch with you while you are in quarantine.  You should not leave your accommodation during the quarantine period unless you need to seek medical help.

Students arriving from a red-list country

  • You must follow the UK Government's guidance and book a hotel quarantine package before you travel to the UK. The University is not permitted to provide this service.

  • You should book the hotel quarantine package before booking your flight. The booking system will allow you to enter an intended arrival time. When you confirm your flight, you can go back in the hotel quarantine booking and change it without additional cost.

  • A grant of £250 is available to help with your hotel quarantine costs.  In financial terms, this is equivalent to the support we provide to new students from amber-list countries. You can apply for this grant once you have arrived in the UK and enrolled fully.

  • In case you find the cost of hotel quarantine prohibitive, please contact International Admissions on and they will be able to advise you on your deferral options.

Not applied for accommodation?

We strongly encourage you to apply online for accommodation in advance of your arrival through the University Accommodation Service in order to access the package of support available. Please contact if you require further assistance or support with this process.

If you have already secured accommodation with a private landlord directly:

  • You must check with them whether you can self-quarantine at their property, and what support they will provide regarding supply of food and essentials.
  • If you are advised that you cannot self-quarantine at your booked accommodation, that your landlord cannot support your need, or if you are experiencing problems with your landlord, please contact

If you are travelling with dependants

  • Sheffield Hallam is only able to offer self-isolation support for students. We cannot extend this offer to any dependants.
  • We strongly recommend that you travel to the UK alone first, to complete your period of quarantine or self-isolation. Then arrange for your dependants to join you once you have arranged suitable accommodation and can support your dependants during self-isolation.

If you do travel with dependants, you will need to cover the full cost of any quarantine or self-isolation accommodation. A hotel/serviced apartment may be the most suitable in these circumstances.  Accommodation Services can provide you with a list upon request.

Study during quarantine

You will be required to engage with any sessions and teaching delivered online, so please bring your personal laptop.

Airport pick up service

The international student support team runs an airport pick-up service from Manchester Airport as part of their meet-and-greet service during September and January of each academic year. Airport pick-up dates and schedules will be updated and posted on the international student support website.


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Moving in 

Bedroom furnishing

All University halls are furnished with standard bedroom furniture unless otherwise stated. This includes a bed, wardrobe, a desk or workstation and a chair. Some bedrooms have a wash basin. Not all rooms have an en suite – these facilities do cost extra.

Bedding, utensils and crockery

This is not supplied but you can buy very reasonably priced bedding, kitchen utensils and crockery in Sheffield if you don't want to bring these with you. You can also purchase kitchen and bedding items by pre-ordering from Uni Kit Out. Use the discount code SHU10 to receive 10% off.

Move in dates

Once you have accepted your room offer you will be invited to book an arrival time-slot to collect your keys and move in. The move-in weekend for September 2021 is 18-19 September. International students who have booked through the university and are required to self-isolate can do so free of charge. Please visit our accommodation keeping safe on campus pages or email for more information

Key collections 

All students will be invited to book a move in slot closer to the tenancy start date. 

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Tenancy information 

Moving out before the end of the academic year

You’re committed to pay for your accommodation for the whole of the academic year, and all contracts are legally binding. However, in exceptional circumstances you may be able to terminate your contract by finding a suitable full-time student to take your place. Full details will be provided in your contract.

Smoking policy

All halls enforce a strict non-smoking policy, in line with the University's non-smoking policy.

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We will follow government guidance to give you a safe and comfortable home. This includes regular and thorough cleaning of communal areas, cleaning and inspecting your room before you arrive, hand sanitiser stations, clear signage and one-way systems where appropriate. Communal spaces will be arranged where possible to ensure social distancing can be managed. Safe systems will be in place including protective screens, PPE for staff, and alterations to parcel delivery, maintenance requests and laundry facilities, as well as dedicated support and services to help you self-isolate if you become unwell. More information regarding Covid safe measures can be found on our keeping safe on campus pages.

Allocations during coronavirus 

We will be following our usual allocation criteria. Allocations will be based on date of application, course offer status, demand, availability, preferences and requirements. Each cluster flat will be considered a household. If accommodation is in a different format to cluster flats, the household will be determined by the areas and facilities shared by students.

Please identify any particular requirements, including if you have previously been shielding on the online application form.

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