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  2. Student life
  3. Student support
  4. Advice and information

Student advice and information service

The Student Help Team provides high quality advice and information to students, prospective students and graduates.

Life at university is exciting and valuable, but it can also bring challenges. These may relate to your course, broader issues about how your life and study are interacting, or what steps to take if things aren't turning out as you expected.

If you need some help whilst you are here you can visit one of our Student Services Centres. We are open five days a week on both campuses. Our service is impartial, independent and confidential.

Talk to us about

  • personal and academic support available for all students at Sheffield Hallam University
  • finding your way round and settling into University
  • support for your physical and mental wellbeing
  • student funding, money worries and budgeting
  • specialist guidance and support for students who are disabled or have a health condition
  • Disabled Students' Allowances and how to apply
  • support for students who are care leavers, carers or mature students
  • visa and immigration advice for international students
  • social activities for all students including trips, local events and volunteering
  • drop-in sessions and appointments with specialist advisers

Student Services Centres – contact details and opening hours

City Campus Collegiate Campus
Level 5,
Owen Building
Howard Street
Sheffield
S1 1WB
Phone 0114 225 3813
Online enquiry: Ask us
Level 0, Heart of the Campus
Collegiate Crescent
S10 2BP
Phone 0114 225 2491
Online enquiry: Ask us
Monday, Tuesday and Thursday 8.45am–5.15pm
Wednesday 10am–5.15pm (open until 7pm during term time)
Friday 8.45am–4.45pm
Monday, Tuesday and Thursday 8.45am–5.15pm
Wednesday 10.30am–5.15pm
Friday 8.45am–4.45pm
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