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Accessibility statement for SharePoint

This website is powered by Microsoft SharePoint Online, and run by Sheffield Hallam University. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

SharePoint Online publishes information about the accessibility features of its interface.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

There are several Sheffield Hallam University SharePoint sites which are looked after by many different staff members, who each have responsibility for uploading content to those sites. Some content may be uploaded to specific sites which is not fully accessible.

  • Many older content files such as PDFs are not fully accessible to screen reader software
  • Images may not have alternative text describing them
  • Videos created before 23 September 2020 may not have captions

How to report accessibility issues with this platform

If you find content that you are unable to access on a specific SharePoint site, we recommend you contact the site owner in the first instance, using any contact details on the pages. They will have direct access to the original content and be able to provide any alternative formats needed.

How to contact the University about accessibility issues

Please contact us at if you need further assistance with accessibility issues – for instance, if you

  • need information in a different format, such as accessible PDF, large print, easy read, audio recording or braille

  • encounter any problems not outlined on this page

  • think we are not meeting accessibility requirements

The University also licenses Sensus Access, a service which can automatically improve the accessibility of files. We recommend staff and students use this to quickly create more accessible files.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Sheffield Hallam University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non accessible content

SharePoint is evaluated to make sure it conforms to WCAG 2.1 standards. Where it has been evaluated, it complies with all the criteria. Exceptions are noted on the June 2019 update of the SharePoint Online Accessibility Conformance Report (opens as a Word document).

Non compliance with the accessibility regulations

All content uploaded by the staff members to specific sites may not comply with WCAG 2.1 AA success criteria yet.This could include:

We are planning a cultural change programme to raise awareness of these issues and improve compliance among staff with the content they upload.

SharePoint sites may include 3rd party content, links and integrations. We cannot guarantee the accessibility of all 3rd party content. Where we license integrations with 3rd parties we will discuss accessibility requirements with suppliers to ensure they are compliant.

Content that is outside the scope of accessibility regulations

  • Documents such as PDFs and Office documents uploaded to SharePoint sites prior to September 22nd 2019 are currently outside of the scope of these regulations, though we will endeavour to make them accessible where possible.
  • Multimedia created before 23 September 2020 is not required to be captioned.

How we tested this website

Microsoft regularly publishes accessibility compliance reports for all of its products. The conformance to accessibility standards has been evaluated by external suppliers under the DHS Trusted Tester Program.

The University is also currently scoping its approach to testing websites to identify accessibility issues This site will be tested in the future in line with that agreed approach.

What we’re doing to improve accessibility

We are working with staff members to raise awareness around good accessibility practice. We also work closely with our supplier, Microsoft, to make sure that SharePoint is suitable for our accessibility needs.

This statement was prepared on 10 November 2019. It was last updated on 10 November 2019.

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