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Covid-19 advice

Covid-19 testing slots are still available for all students.


Get help with an issue

specialist support

Find a support service

Go straight to specialist help, including funding, skills, wellbeing and international support

general enquiries

Contact Hallam Help

Not sure who to speak to? Our helpdesk team can point you in the right direction 

This week at Hallam


Student loans

If you are waiting for a loan payment, make sure you are fully enrolled. When enrolment is complete we will confirm your registration to the Student Loan Company. Loan payments usually follow in 3–5 days. 

For help with enrolment contact webenrolhelp@shu.ac.uk, but please be aware that this team is extremely busy.

You can check the progress of your loan in the student loan section of My Student Record. If loan delays are causing urgent financial problems, contact Hallam Help – we can provide supermarket vouchers to keep you going.


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