9. University policies and procedures
Academic appeals
Students can appeal a decision by a Departmental Assessment Board, an Extenuating Circumstances Panel, or an Academic Conduct Panel. You can submit an appeal if you think:
• There has been an error or irregularity in the assessment process
• That the decision is not in accordance with the approved assessment regulations
You can speak to your Student Support Adviser about appeals. Independent advice is available from the Students Union Advice Centre. If you want to submit an appeal, please download an appeal form.
Assessment regulations
Assessment regulations ensure a consistent approach to assessment and awards across taught and postgraduate research programmes. Regulations can change during the year. Here is the latest version. You can get familiar with assessment terms using this alphabetical list.
Assessment support policies
Sheffield Hallam aims to provide students with support, to help you to complete your studies as close to your normal course duration as possible. If you know you will not be able to meet an assessment task submission date and you need extra time you can request to extend a submission deadline (RESD). If you believe you have been affected by unexpected circumstances outside of your control that had or will have a negative impact on your studies and assessment you can request to repeat an assessment attempt (RRAA). Here is some student guidance about assessment support.
Attendance and engagement
To ensure students benefit from their teaching and learning opportunities the University has an attendance policy. This sets out clear expectations about how students will engage, how Sheffield Hallam monitors and supports engagement and what happens if levels of engagement are deemed unsatisfactory.
Audio recording of teaching
Most lectures should already be recorded by your lecturer. Sheffield Hallam recognises that there may be occasions when any student may need to record other teaching sessions. When making an audio recording please use the audio recording guidelines
If you need to record a teaching session for a disability-related reason, where other students may not be permitted to do so, you should have this recommendation as a reasonable adjustment in your learning contract. When making an audio recording please use the audio recording guidelines in conjunction with the recording code of practice.
Here you can find strategies and templates for taking effective notes.
Equality and diversity
Sheffield Hallam University is committed to advancing equality of opportunity, experience, and outcome, ensuring that students and staff realise their full potential. This is reflected through the University’s values of inclusion and supportiveness, with equality, diversity and inclusion acting as key enablers to the University Strategy. Here is some more information about student policies.
Exam regulations
In advance of taking an exam students should take time to read the University’s examination conduct policy.
Intellectual property
Intellectual property (IP) in universities refers to ideas, materials and data arising from research and innovation projects which can have commercial value, or the potential to attain commercial value. These are the regulations about student intellectual property.
IT
Here are the guidelines for using IT facilities and learning resources. The University provides a wide range of IT support and services. Here is some information about the support for developing your digital skills and the software available for study use.
Library
The Library Code of Conduct applies to all users of Hallam Library and exists to ensure equitable and inclusive access for all. The code sets out what you can expect from the Library, what is required from you in return, and what happens if you breach the code.
Personal information and data protection
The University is committed to improving educational processes and providing better support to students. We use students’ personal data to enable University staff to identify and communicate with students and to monitor academic progress. As part of this we use digital information, for example access to our libraries and use of online learning resources, to help us offer support to individuals. Further information is available.
Student complaints
Sheffield Hallam has a formal complaints process. Early resolution is encouraged which means in the first instance you should raise issues at the time they arise. Bring the situation to the attention of the member of staff most directly involved with the concern you have. This may be your Module Leader, Course Leader, Academic Adviser, or Student Support Adviser.
Further information about the policy and how to raise a complaint including the forms you need to submit are available in the Student Complaints Policy and Procedure.
Supporting your capacity to study
The Supporting your Capacity to Study (CTS) procedure is designed to support students with complex health issues, for whom engaging with University life appears to be a challenge. Here are some further details about the policy and the support process overseen by the Supporting your Capacity to Study team.