Hallam Help

Welcome to Hallam's first line support service. On this page you can contact us, look for answers to common questions and book sessions with specialist advisers.  

How to access help

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Live chat

Our team members are available 9am–5pm every weekday

Start a chat
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Find answers online

Our Knowledge Base has answers to loads of common questions

Search Hallam Help
Student support

Book an appointment

Need one-on-one support? You can book and manage adviser sessions online

Make a booking

Covid-19 testing

We're offering regular, free, voluntary tests for students who are currently living in Sheffield. 

Owen Building

Update on Hallam Help points

Monday 11 January, 4pm: Due to Covid-19 restrictions, we have temporarily closed our Hallam Help points. We are continually reviewing the situation so please check back for updates.

Our online and phone services are still available. Service hours are 8:45am - 5pm, Monday to Friday.

Popular topics

Looking for something else? Search the Knowledge Base for more help articles.

Meet our specialist advisers

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