Hallam Help

Hallam Help

Welcome to Hallam's first line support service. On this page you can contact us, look for answers to common questions and book sessions with specialist advisers.  


For undergrad semester 2 reassessments the submission deadline is 3pm, Thursday 11 July for most courses. For postgrad trimester 2 reassessments the submission deadline is 3pm, Tuesday 30 July for most courses. If you have any questions, please contact Hallam Help.

Hallam Help logo

Find answers online

Our Knowledge Base has answers to loads of common questions.

Other ways to access help

Student support

Ask a question online

Create and track a case on the student portal using your university account

Submit an enquiry
Multiple speech bubbles

Live chat with us

Our team members provide quick support and answers, 8:45am–5pm every weekday

Start a chat

Talk to a specialist adviser

You can make an appointment with a range of specialist advisers. If you need advice on which appointment to book, please contact us.

help points

Visit us on campus

You can visit a Hallam Help point at Adsetts and Collegiate Library, Heart of the Campus and the Owen Building. Our help points are open from 9am to 5pm Monday to Friday.

student speak to hallam help adviser

Popular topics

Looking for something else? Search the Knowledge Base for more help articles.

Meet our specialist advisers

More support services