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Hallam Help

Welcome to Hallam's first line support service. On this page you can contact us, look for answers to common questions and book sessions with specialist advisers.  

Hallam Help Service Update

From Monday November 3rd the Hallam Help phone line will close daily from 12:30-1:30pm. During this time you can still contact us via email, live chat or our two Help Points in the Libraries.

Hallam Helper chatbot

Ask Hallam Helper

Our Hallam Helper chatbot provides instant, 24/7 support for all your study, campus, uni life and wellbeing queries.

Ask Hallam Helper
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Contact our support team

Need personal support or course advice? Our support team is available from 8.45am to 5pm.



student speak to hallam help adviser

Visit us on campus

Talk to us in person and access specialist advice at one of our Hallam Help points, available at both Adsetts and Collegiate libraries and the Owen Building. Open from 9am to 5pm Monday to Friday.

Popular topics

Course

How do I get an extension? Enrolling at Hallam Enrolling without a loan Changing seminar groups Submitting Exceptional Circumstances Requests

Wellbeing

Medical conditions Mental health support Student wellbeing registration

Campus life

Study space bookings Printing payments

International

Financial support for international students Working in the UK as an international student Extending your student visa

Looking for something else? Search the Knowledge Base for more help articles.


Meet our specialist advisers

Student support
Student support advisers
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Academic advising
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Employability Advisers

More support services

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Financial difficulties
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Student wellbeing
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Disability support
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Careers and Employability Service
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International students
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Library services
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IT help