1. MyHallam /
  2. Hallam Help

Hallam Help

Welcome to Hallam's first line student support service. We're here to help with day-to-day issues and connect you with specialist support when you need it.

Hallam Help Service Update

Hallam Help will be closed between 12pm - 2pm on Tuesday 10th March 2026. The team won't be responding to enquiries during this time, but you can still find self-help guidance via MyHallam or by asking our Hallam Helper chat bot

Hallam Helper chatbot

Ask Hallam Helper

Our Hallam Helper chatbot provides instant, 24/7 support for all your study, campus, uni life and wellbeing queries.

Ask Hallam Helper
Hallam Help logo

Contact our support team

Need personal support or course advice? Our support team is available from 8.45am to 5pm.



student speak to hallam help adviser

Visit us on campus

Talk to us in person and access specialist advice at one of our Hallam Help points, available at both Adsetts and Collegiate libraries and the Owen Building. Open from 9am to 5pm Monday to Friday.

Popular topics

Course

How do I get an extension? Submitting Exceptional Circumstances Requests Enrolling at Hallam Enrolling without a loan Changing seminar groups

Wellbeing

Medical conditions Mental health support Student wellbeing registration

Campus life

Study space bookings Printing payments

International

Financial support for international students Working in the UK as an international student Extending your student visa

Looking for something else? Search the Knowledge Base for more help articles.


Meet our specialist advisers

Student support
Student support advisers
Studying icon
Academic advising
Work graphic
Employability Advisers

More support services

A graphic of money
Financial difficulties
Heartbeat graphic
Student wellbeing
Student and lecturer looking at a monitor
Disability support
A student getting advice from a lecture
Careers and Employability Service
Globe graphic
International students
Books on a shelf
Library services
Students working on a laptop
IT help