0
Course compare 0
  1. MyHallam /
  2. Hallam Help

Hallam Help

Welcome to Hallam's first line support service. On this page you can contact us, look for answers to common questions and book sessions with specialist advisers.  

How to access help

Student support

Ask a question online

Create and track an enquiry using your University account

Ask a question
Multiple speech bubbles

Live chat with us

Our team members are available 9am–5pm every weekday

Start a chat
Magnifying glass graphic

Find answers online

Our Knowledge Base has answers to loads of common questions

Search Hallam Help

Talk to a specialist adviser

You can make an appointment with a range of specialist advisers. If you need advice on which appointment to book, please contact us.

Book an appointment
help points

Visit us on campus

Our Owen Building and Collegiate Library help points are open from 9am to 5pm, by appointment only

Book a help point visit
Hallam Help logo

Covid-19 testing

If you're on or around campus, please take regular tests. You can pick up home test kits from a number of places, including on campus.

Get a Covid test
Owen Building

Popular topics

Course

Enrolling at Hallam Enrolling without a loan Timetables in the SHUgo app Changing seminar groups

Wellbeing

Medical conditions Mental health support Student wellbeing registration

Campus life

Study space bookings Printing payments

International

Bank accounts Police registration Funding and financial problems

Looking for something else? Search the Knowledge Base for more help articles.


Meet our specialist advisers

Student support
Student support advisers
Studying icon
Academic advisers
Work graphic
Employability advisers

More support services

A graphic of money
Financial support
Heartbeat graphic
Student wellbeing
Student and lecturer looking at a monitor
Disability support
A student getting advice from a lecture
Careers service
Globe graphic
International students
Books on a shelf
Library services
Students working on a laptop
IT help