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Hallam Help

Welcome to Hallam's first line support service. On this page you can contact us, look for answers to common questions and book sessions with specialist advisers.

How to access help

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Live chat

Our team members are available 9am–5pm every weekday

Start a chat
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Find answers online

Our Knowledge Base has answers to loads of common questions

Search Hallam Help
Student support

Book an appointment

Need one-on-one support? You can book and manage adviser sessions online

Make a booking

Covid-19 testing

We're offering free, voluntary tests for students who intend to travel home for Christmas

Get a Covid test
Owen Building

Popular topics

Course

Enrolling at Hallam Enrolling without a loan Timetables in the SHUgo app Changing seminar groups

Wellbeing

Medical conditions Mental health support Student wellbeing registration

Campus life

Study space bookings Printing payments

International

Bank accounts Police registration Funding and financial problems

Looking for something else? Search the Knowledge Base for more help articles.


Meet our specialist advisers

Student support
Student support advisers
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Academic advisers
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Employability advisers
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Visit us on campus

You can book to visit us on campus. You’ll find us in Adsetts and Collegiate libraries. 

Book a visit
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More support services

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Financial support
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Student wellbeing
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Disability support
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Careers service
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International students
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Library services
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IT help