Hallam Help

Get help online

We're here to provide you with high quality support, wherever you need it. My Hallam Help is where you can find answers to a wide range of FAQs. This screencast shows you how to access My Hallam Help, make an enquiry and view updates on your queries.


Student Support Advisers

You are allocated your own Student Support Adviser (SSA) to offer you support and guidance on a variety of topics related to your course or personal wellbeing. If you need help, you can go to any Hallam Help Point and attend the Student Support Adviser drop-in which runs every day between 9:30-12:30 and 1:30-3:30 in Owen Building (Level 5) and Collegiate Library. Note: you may not see your named SSA at a drop-in. If you wish to make an appointment with your named SSA, you can do this by booking on UniHub or at any Hallam Help Point.


Visit Hallam Help on Campus

Hallam Help helpdesk in Owen building

Hallam Help points can be found in key locations across campus, with a friendly team of advisers to provide you with high quality support. Our map shows you where each Hallam Help point is and its opening times.


Access support services

Visit these specialist support services for additional help.