Help and support
You'll find many of the answers to frequently asked questions on MyHallam; browse the topics or search to find what you're looking for.
Faculty help desks
Student Support Services
- Location: Level 5 Owen (City) and Heart of the Campus (Collegiate)
- Email: hallamhelp@shu.ac.uk
- Phone: 0114 225 3813 (City) or 0114 225 2491 (Collegiate)
- Twitter: @HallamHelp
IT Help
- Chat
- Email: ithelp@shu.ac.uk
- Phone: 0114 225 3333 / option 2
- Twitter: @ITHelpSHU
Library help
- Chat: 24/7
- Helpdesks: Level 4, Adsetts Library (City) | Ground floor, Collegiate Library
- Email: library@shu.ac.uk
- Phone: 0114 225 3333 option 3
- Twitter: @HallamLibrary
Careers and employability
- Location: Careers and Employability Centre, Hallam Square (City) and Heart of the Campus (Collegiate)
- Email: careers@shu.ac.uk
- Phone: 0114 225 3752 (City) 3813 (Collegiate)
- Twitter: @SHUCareers
Student funding
- Location: Student Support Services, Owen Level 5 (City) and Heart of the Campus (Collegiate)
- Email: hallamhelp@shu.ac.uk
- Phone: 0114 225 3813
- Twitter: @HallamHelp
Access support
- Location: Student Support Services, Owen Level 5 (City) and Heart of the Campus (Collegiate)
- Email: hallamhelp@shu.ac.uk
- Phone: 0114 225 3813
- Twitter: @HallamHelp
Wellbeing
- Location: Level 1 Surrey (City) and Heart of the Campus (Collegiate)
- Email: student.wellbeing@shu.ac.uk
- Phone: 0114 225 2136
- Twitter: @HallamHelp
Disabled Student Support
- Location: Student Support Services, Level 5 Owen (City) and Heart of the Campus (Collegiate)
- Email: disability-support@shu.ac.uk
- Phone and minicom: 0114 225 3813
- Twitter: @HallamHelp
International Experience Team
- Location: Student Support Services, Level 5 Owen (City) and Heart of the Campus (Collegiate)
- Email: internationalexperience@shu.ac.uk
- Phone: 0114 225 3813
- Twitter: @SHUGoGlobal
Students Union Advice Centre
- Location: The HUBS (City Campus) and 202 Oaklands (Collegiate Campus)
- Email: studentsunion@shu.ac.uk
- Phone: 0114 225 4148
- Twitter: @hallamunion
Emergencies
- Emergencies: Phone 888 from any internal phone on campus
- Security Control Room: Phone 0114 225 2000