Welcome to Hallam's first line support service. On this page you can contact us, look for answers to common questions and book sessions with specialist advisers.
How to access help
Ask a question online
Create and track an enquiry using your University accountAsk a question
Live chat with us
Our team members are available 8:45am–5pm every weekdayStart a chat
Find answers online
Our Knowledge Base has answers to loads of common questionsSearch Hallam Help
Talk to a specialist adviser
You can make an appointment with a range of specialist advisers. If you need advice on which appointment to book, please contact us.
Visit us on campus
You can visit a Hallam Help point at Adsetts and Collegiate Library, Heart of the Campus and the Owen Building. Our help points are open from 9am to 5pm Monday to Friday.