We're here to provide you with high quality support, wherever you need it. My Hallam Help is where you can find answers to a wide range of FAQs. This screencast shows you how to access My Hallam Help, make an enquiry and view updates on your queries.
You’ll be fully supported throughout your time here, in your first few weeks you’ll meet advisers who'll get to know your needs and interests – giving you a personal support service right through to graduation and beyond.
You are allocated a named Student Support Adviser (SSA) who will work closely with your Academic Adviser and Employability Adviser to provide a seamless support offer. Your Student Support Adviser recognises that it isn’t always easy to manage your academic studies alongside day-to-day life, they are here to listen and advise you on a range of issues and what other specialist services you should access across the university. The services are all confidential and non-judgemental. If you need help, you can go to any Hallam Help Point and attend the Student Support Adviser drop-in which runs every day between 9:30-12:30 and 1:30-3:30 in Owen Building (Level 5) and Collegiate Campus. Note: you may not see your named SSA at a drop-in. If you wish to make an appointment with your named SSA, you can do this by booking on UniHub or at any Hallam Help Point.
Hallam Help points can be found in key locations across campus, with a friendly team of advisers to provide you with high quality support. Our map shows you where each Hallam Help point is and its opening times.
Visit these specialist support services for additional help.