Help in a crisis

Samaritans

A 24-hour support service to discuss personal issues. Many of the Samaritans branches are also open to visitors, so you can to speak to someone in person. They also offer support to those worried about others.

• Call: 116 123
• Online: samaritans.org
• Email: jo@samartians.org (non-urgent, 24 hour response time)

Shout

A 24/7 text service which aims to take you from a 'hot moment' to feeling calmer. It can offer help if you're experiencing a personal crisis, are unable to cope and need support.

• Text: Send 'Steel' to 85258
• Online: giveusashout.org

Papyrus (HopeLine)

Under-35s suicide prevention charity. It supports those with suicidal thoughts and those worried about others and seeking advice. 9am - midnight 365 days a year.

• Call: 0800 068 41 41
• Text: 07786 209697
• Online: papyrus-uk.org/hopelineuk/
• Email: pat@papyrus-uk.org

Rethink NHS Helpline

A 24/7 Sheffield Helpline which offers emotional support and information to people affected by mental illness, aged 16 and over, who live in Sheffield or are under the care of Sheffield Health & Social Care NHS Foundation Trust.

• Call: 0808 801 0440 (free)
• Online: rethink.org

Sheffield NHS's Single Point of Access (24/7)

The Trust's single route for referrals for adults aged 18 to 65 who are in a mental health crisis.

• Call: 0114 226 3636 (24/7)
• Online: Single point of access 

The Mix

The UK’s leading support service for young people. Here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social, through our free, confidential helpline or our counselling service.

• Text: THEMIX to 85258 (24 / 7 crisis support)
• Online: themix.org.uk
• Call: 0808 808 4994 (3pm - 12am)

CALM Helpline

CALM = Campaign Against Living Miserably. Our helpline is for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support. Open 5pm - midnight 365 days a year.

• Call: 0800 58 58 58
• Online: thecalmzone.net 

Nightline

Nightline is a student run, confidential and anonymous listening service, here to talk about anything that might be on your mind. No problem is too big or small - and we mean it. If you want to talk about anything at all, we're here to listen.

• Call: 0114 222 8787 (8pm to 8am Mondays and Fridays during term time)
• Instant Message: www.sheffieldnightline.co.uk(during term time)
• Email: listening@sheffield.nightline.ac.uk (24/7 365 days a year)

Sheffield Mental Health Guide

The Sheffield Mental Health Guide website has a lost of all support services available in the local area. 

Need to report an incident?

If you have experienced sexual harassment, violence or a hate crime, please use our report and support service.