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Urgent help

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Urgent help

We are not an emergency or crisis service. We try to offer appointments quickly but we cannot guarantee it will be immediate.

For urgent or out-of-hours help, please contact one of the following services:

  • In an Emergency - Call 999 or visit A&E for life-threatening emergencies. Northern General Hospital is the nearest A&E department to the university.
  • Urgent, but not life-threatening - phone NHS 111, available 24 hours.

Nightline image

Nightline is a student run, confidential and anonymous listening service, here to talk about anything that might be on your mind. No problem is too big or small.

Tel: 0114 222 8787 (8pm to 8am during term time)

IM: (during term time)

email:  (24/7 365 days a year

Get help from our service

Register for support

Need to report an incident?

If you have experienced sexual harassment, violence or a hate crime, please use our report and support service.

Help in a crisis


A 24/7 text service which aims to take you from a 'hot moment' to feeling calmer. It can offer help if you're experiencing a personal crisis, are unable to cope and need support.


A 24-hour support service to discuss personal issues. Many the Samaritans branches are also open to visitors, so you can to speak to someone in person. They also offer support to those worried about others.

Papyrus (HopeLine)

Under-35s suicide prevention charity. It supports those with suicidal thoughts and those worried about others and seeking advice.

Rethink NHS Helpline

A 24/7 Sheffield Helpline which offers emotional support and information to people affected by mental illness, aged 16 and over, who live in Sheffield or are under the care of Sheffield Health & Social Care NHS Foundation Trust.

  • Tel: 0808 801 0440 (free)

The Mix

The UK’s leading support service for young people. Here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social, through our free, confidential helpline or our counselling service.

CALM Helpline

CALM = Campaign Against Living Miserably. Our helpline is for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support. Open 5pm - midnight 365 days a year.

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