Assessment support 23/24

Assessment support 23/24

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Student examination guidance Exceptional Circumstances Retaking exams and assessments Supporting individual circumstances Module information and assessment support

Assessment support for the 23/24 Academic Year

This page outlines the assessment support available to you in 2023/24.

Student Examination Guidance

Please see our student examination guidance for information on exam scheduling (including when your exam timetable will be published), library support and academic integrity. You can also find a list of frequently asked questions to help prepare you for the exam.

Once your exam timetable is published on My Timetable this will show the location of your exam, if it is on campus, or state that it is a remote exam.

Exceptional Circumstances


You can request a 5 working day extension to your submission deadline if something unexpected happens and you need some extra time. You should submit your extension request at least 24 hours before the submission deadline. You do not need to provide additional evidence of your circumstances. Guidance on how to submit a request can be found here.

Submitting Exceptional Circumstances Requests

If you are experiencing difficulties that are having a significant impact on your ability to complete your assessments, you can submit an Exceptional Circumstances request (ECs). If your ECs are accepted, you will be given a new opportunity to submit your assessment or given a further attempt at the assessment if you submit and do not pass. 

You can submit ECs on ‘My Student Record’. This is a request to undertake your assessment later, usually during the reassessment period. Your Assessment Statement on My Student Record will be updated to tell you that your submission is due. Before you submit, we suggest you speak to your Student Support Adviser.

You must submit your ECs no later than 5 working days after your assessment submission deadline or date of exam. Your ECs must include evidence of the circumstances reported.

If you are struggling to obtain evidence, please speak to a student support adviser before submitting your ECs.

If you have submitted your ECs after 5 working days, you must provide information and evidence to explain why it was submitted late. You cannot submit ECs after your marks have been considered by an Assessment Board and your results have been published on My Student Record.

If you are a Level 6 or a Level 7 student and your ECs are accepted for your first attempt at an assessment task, but you pass the assessment, you can request to retake the assessment and attempt to improve your final degree classification.

If you would like to do this, you must request this within 5 working days of your result being published. You can find your confirmed results release date via My Student Record at the top of the My Results tab. To request to retake the assessment, please email Your request will be considered against the below criteria:

  • your final award and degree classification has been published.
  • repeating the task could make a difference to your final degree classification. You can check this by using the classification tools (please note the tools are for indicative purposes only and do not predict the award that you will achieve).
  • you submitted your ECs prior to publication of your final degree outcome.
  • you have submitted your request to take the affected tasks again within 5 working days of your final degree classification being published.

If you meet all the above criteria you will be given the opportunity to retake your assessment as a first attempt to try and improve your mark, if you do not improve your mark the initial mark will stand.

Retaking exams and assessments

If you are undertaking standard reassessment for the current academic year (and have not had a EC accepted) then your reassessment attempt will be capped at the minimum pass mark.

Supporting individual circumstances

If you have a disability, there is a range of disability and inclusivity support available to help you complete your assessments, this includes enhanced assessment support for students with learning contracts.

If you are a student with caring responsibilities please see our new policy for Assessment Support for Students Carers . This applies to all student carers who are registered as a student carer with the University Inclusive Support Team .

If you cannot get online from home, access specialist software, or other learning resources please contact Hallam Help.

Further information on assessment support for those with individual circumstances.

Module information and assessment support

Please visit your module Blackboard sites for specific assessment information relevant to your module. Also, watch out for regular updates from your course team.

Our Adsetts and Collegiate library buildings are open all day, every day: 24 hours a day, 7 days a week using MyPC .

Study spaces are available to book for individual quiet study using the resource booker.

Our Academic Skills Support offers support for you to complete your assessment, including 121 appointments and webinars.

Hallam Help

If you need any help understanding this page, including navigating these processes or university systems please contact Hallam Help.