My Overall or Module Attendance percentages are not correct
In Study Goal the percentages you see are only based on your last 14 days of attendance and engagement with Blackboard. This means if you have attended most sessions then missed a recent one, your attendance percentage may drop more than you expect. Rest assured that your tutors and support staff will see an accurate overall attendance percentage for your module for all dates. Study Goal is working on providing more complete information for students in a future update.
If you believe you have been marked absent in a class which you attended, or marked absent in a class you did not need to attend, please talk to your module tutors about it.
How will it help me?
By using learning analytics combined with other data such as assessments and exams, you will be able to better understand how your learning is progressing.
It will provide you with information to make more informed conversations with your academic adviser and ensure you're receiving the right support to achieve your full potential.
Who can see my data?
The only people who can see your data are you, your academic adviser, and select support staff within the University. We have developed a Learning Analytics Code of Practice to ensure complete transparency about our usage. This document explains what data is being collected, how it’s being processed, and what we are doing with the information.
If you have any concerns about the University using your data for the purpose of Learning Analytics, you can contact the Data Protection Team.
I’ve got an issue with my Study Goal. Where do I get support?
If you have a technical issue with Study Goal, please contact IT Help, or if you are having difficulties connecting to the wi-fi whilst on campus, please refer to the connecting to the SHU wireless network guidance. If your attendance is marked incorrectly for a session, such as for a session you were not required to attend, please contact your module tutor.