Dr Claire Holland
Principal Lecturer
Summary
I have worked as part of the Hospitality Subject team at Sheffield Hallam University since 2010. Teaching specialisms include Human Resource Management, Small Business and Entrepreneurship and Innovation which are delivered to Undergraduate and Postgraduate Hospitality Business Management students.
I currently hold the post of Placement and Employability Tutor for Undergraduate Hospitality students, assisting and supporting the students with their placement search and liaising with employers to support them with their business needs.
Research interests focus on the role of work in the lives of lifestyle migrants, the social context of work and the future of work with particular reference to the hospitality industry. Methodological interests are around the use of narratives and ethnographic fiction science and social media as a data collection tool.
I have always had a passion for the hospitality industry, developing and supporting others through people management, travelling and experiencing new hospitality offerings. Numerous years of experience have been gained working front of house and back of house in a range of hospitality operations from international organisations such as Marriott and Copthorne to small businesses. I have demonstrated an ability to manage operations in a wide variety of circumstances through flexibility in working and good management. It is a belief that leading by example whilst adapting to change and taking a hands on approach leads to increased standards and profits. I am also skilled at optimising team potential through training, motivation, performance management and intrinsic and extrinsic rewards.
About
Qualifications
- 2016: Doctor of Philosophy, Hospitality Management, Sheffield Hallam University, United Kingdom
- 2014: Fellow - Higher Education Academy, Other, United Kingdom
- 2010: MSc Hospitality Business Management, Sheffield Hallam University, United Kingdom
- 2008: BSc Hospitality Business Management, Sheffield Hallam University, United Kingdom
Senior Lecturer
Teaching expertise
- Cultural Studies
- Hospitality including Human Resource Management, Organisational Behaviour and Entrepreneurship and Innovation
Research
- Human Resource Management / Organisational Behaviour
- Including Lifetsyle entrepreneurs, lifestyle migration and lifestyle mobilities
- Service Sector Management
Industry Links
- CPD/ Training
- Partnership development
Teaching
College of Business, Technology and Engineering
Subject area or group:
- OBHRM
Courses taught:
- BA Professional Practice in Management
Publications
Journal articles
Holland, C., Westwood, C., & Hanif, N. (2020). Underestimating the relationship between academic advising and attainment: a case study in practice. Frontiers in Education – Special edition - Leadership in Education “Academic Advising and Tutoring for Student Success in Higher Education: International Perspectives”. http://doi.org/10.3389/feduc.2020.00145
Holland, C., Westwood, C., & Hanif, N. (2020). Underestimating the relationship between academic advising and attainment: a case study in practice. Frontiers in Education, 5, 145. http://doi.org/10.3389/feduc.2020.00145
Holland, C., & Haynes, N. (2018). Education and Industry - Two Sides of the Same Coin. Hospitality Quarterly.
Holland, C., & Martin, E. (2015). Lifestyle migration and work choices. Hospitality & Society, 5 (1), 23-42. http://doi.org/10.1386/hosp.5.1.23_1
Holland, C., & Martin, E. (n.d.). Work-life balance: beyond a three dimensional approach. Work, Employment and Society.
Conference papers
Ahsan, R., Darabi, F., Johnson, S., & Holland, C. (2022). Challenges in collecting documentary evidence: an exploration of Academic Entrepreneurship in Bangladesh. In BAM 2022 Conference, Manchester, 2022 - 2 September 2022. https://www.bam.ac.uk/events-landing/conference.html
Holland, C., & Conneally, A. (2021). Reflections on the future of Talent Management Innovations in the international hospitality industry. In EUROCHRIE.
Holland, C., & Millman, C. (2021). Utilising Insights Discovery to support applied projects and drive self-development. In Transforming Learning Conference 2021.
Holland, C. (2019). The modern worker: a framework for individual choice. In British Academy of Management, Birmingham. British Academy of Management: https://www.bam.ac.uk/identity-0
Holland, C., & Westwood, C. (2019). The relationship between academic advising and student attainment. In UK Advising and Tutoring Conference, Plymouth, UK, 11 April 2019 - 12 April 2019.
Holland, C., & Martin, E. (2011). Shifting Lifestyles, Migration and Employee Relations in Hospitality.
Holland, C., Millman, C., & Piearcey, S. Understanding the Work in Work Based Learning. In Transforming Learning Conference.
Book chapters
Holland, C. (2023). Temporality and the 'Lifestyle Operator'. In Tourism A temporal analysis. Goodfellow Publishers Ltd
Reports
Ali, A., Egan, D., Haynes, N., & Holland, C. (2022). The future of hospitality management education addendum. CHME. https://www.instituteofhospitality.org/updated-report-on-the-future-of-hospitality-management-education-now-available/
Ali, A., Egan, D., Haynes, N., Holland, C., & Martin, E. (2020). The Future of Hospitality Management Education. Council for Hospitality Management Education. https://www.instituteofhospitality.org/wp-content/uploads/2022/07/June-2020Update-Future-of-Hospitalty-Management-Education-CHME-Report1.pdf
Theses / Dissertations
Ahsan, R. (2024). Academic entrepreneurship in Bangladesh. (Doctoral thesis). Supervised by Darabi, F., Johnson, S., & Holland, C. http://doi.org/10.7190/shu-thesis-00604
Presentations
Holland, C. (2015). From a passion for adventure to the realities of mountain guiding in Chamonix.
Holland, C. (2015). Being a hospitable host: impacts on lifestyle migrant workers in Chamonix.
Holland, C. (2014). Review of The importance of ethics from a doctoral student perspective.
Holland, C. (2014). Lifestyle Migration and work: the case of tourism lifestyle migrants in Chamonix.
Holland, C. (2013). Lifestyle Migration and work.
Holland, C. (2013). Lifestyle Migration and work: the case of lifestyle migrants in the wider regions of Europe.
Holland, C. (2012). Lifestyle, Migration and the Relationship with Work in Hospitality.
Other publications
Holland, C. (2019). Addressing the post-Brexit immigration guidelines and the impact upon hospitality. Yorkshire Post