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  4. Dr Claire Holland

Dr Claire Holland

Senior Lecturer


Summary

I have worked as part of the Hospitality Subject team at Sheffield Hallam University since 2010. Teaching specialisms include Human Resource Management, Small Business and Entrepreneurship and Innovation which are delivered to Undergraduate and Postgraduate Hospitality Business Management students.

I currently hold the post of Placement and Employability Tutor for Undergraduate Hospitality students, assisting and supporting the students with their placement search and liaising with employers to support them with their business needs.

Research interests focus on the role of work in the lives of lifestyle migrants, the social context of work and the future of work with particular reference to the hospitality industry. Methodological interests are around the use of narratives and ethnographic fiction science and social media as a data collection tool.

I have always had a passion for the hospitality industry, developing and supporting others through people management, travelling and experiencing new hospitality offerings. Numerous years of experience have been gained working front of house and back of house in a range of hospitality operations from international organisations such as Marriott and Copthorne to small businesses. I have demonstrated an ability to manage operations in a wide variety of circumstances through flexibility in working and good management. It is a belief that leading by example whilst adapting to change and taking a hands on approach leads to increased standards and profits. I am also skilled at optimising team potential through training, motivation, performance management and intrinsic and extrinsic rewards.

 

About

Qualifications

  • 2016: Doctor of Philosophy, Hospitality Management, Sheffield Hallam University, United Kingdom
  • 2014: Fellow - Higher Education Academy, Other, United Kingdom
  • 2010: MSc Hospitality Business Management, Sheffield Hallam University, United Kingdom
  • 2008: BSc Hospitality Business Management, Sheffield Hallam University, United Kingdom

Senior Lecturer

Teaching expertise

  • Cultural Studies
  • Hospitality including Human Resource Management, Organisational Behaviour and Entrepreneurship and Innovation

Research

  • Human Resource Management / Organisational Behaviour
  • Including Lifetsyle entrepreneurs, lifestyle migration and lifestyle mobilities
  • Service Sector Management

Industry Links

  • CPD/ Training
  • Partnership development

Teaching

Department of Service Sector Management

Sheffield Business School

Hospitality

2015 to present: Leadership and Management Development, Sheffield Hallam University, United Kingdom

Publications

Journal articles

Holland, C., Westwood, C., & Hanif, N. (2020). Underestimating the relationship between academic advising and attainment: a case study in practice. Frontiers in Education – Special edition - Leadership in Education “Academic Advising and Tutoring for Student Success in Higher Education: International Perspectives”. http://doi.org/10.3389/feduc.2020.00145

Holland, C., Westwood, C., & Hanif, N. (2020). Underestimating the relationship between academic advising and attainment: a case study in practice. Frontiers in Education, 5, 145. http://doi.org/10.3389/feduc.2020.00145

Holland, C., & Haynes, N. (2018). Education and Industry - Two Sides of the Same Coin. Hospitality Quarterly.

Holland, C., & Martin, E. (2015). Lifestyle migration and work choices. Hospitality & Society, 5 (1), 23-42. http://doi.org/10.1386/hosp.5.1.23_1

Holland, C., & Martin, E. (n.d.). Work-life balance: beyond a three dimensional approach. Work, Employment and Society.

Conference papers

Holland, C. (2019). The modern worker: a framework for individual choice. In British Academy of Management, Birmingham. British Academy of Management: https://www.bam.ac.uk/identity-0

Holland, C., & Westwood, C. (2019). The relationship between academic advising and student attainment. In UK Advising and Tutoring Conference.

Holland, C., & Martin, E. (2011). Shifting Lifestyles, Migration and Employee Relations in Hospitality.

Reports

Ali, A., Egan, D., Haynes, N., Holland, C., & Martin, E. (2020). The Future of Hospitality Management Education. Sheffield: Sheffield Hallam University.

Presentations

Holland, C. (2015). From a passion for adventure to the realities of mountain guiding in Chamonix.

Holland, C. (2015). Being a hospitable host: impacts on lifestyle migrant workers in Chamonix.

Holland, C. (2014). Review of The importance of ethics from a doctoral student perspective.

Holland, C. (2014). Lifestyle Migration and work: the case of tourism lifestyle migrants in Chamonix.

Holland, C. (2013). Lifestyle Migration and work.

Holland, C. (2013). Lifestyle Migration and work: the case of lifestyle migrants in the wider regions of Europe.

Holland, C. (2012). Lifestyle, Migration and the Relationship with Work in Hospitality.

Other publications

Holland, C. (2019). Addressing the post-Brexit immigration guidelines and the impact upon hospitality. Yorkshire Post

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