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Claire Holland

Dr Claire Holland

Senior Lecturer

Summary

I have worked as part of the Hospitality Subject team at Sheffield Hallam University since 2010. Teaching specialisms include Human Resource Management, Small Business and Entrepreneurship and Innovation which are delivered to Undergraduate and Postgraduate Hospitality Business Management students.

I currently hold the post of Placement and Employability Tutor for Undergraduate Hospitality students, assisting and supporting the students with their placement search and liaising with employers to support them with their business needs.

Research interests focus on the role of work in the lives of lifestyle migrants, the social context of work and the future of work with particular reference to the hospitality industry. Methodological interests are around the use of narratives and ethnographic fiction science and social media as a data collection tool.

I have always had a passion for the hospitality industry, developing and supporting others through people management, travelling and experiencing new hospitality offerings. Numerous years of experience have been gained working front of house and back of house in a range of hospitality operations from international organisations such as Marriott and Copthorne to small businesses. I have demonstrated an ability to manage operations in a wide variety of circumstances through flexibility in working and good management. It is a belief that leading by example whilst adapting to change and taking a hands on approach leads to increased standards and profits. I am also skilled at optimising team potential through training, motivation, performance management and intrinsic and extrinsic rewards.

 

  • About

    Qualifications

    • 2016: Doctor of Philosophy, Hospitality Management, Sheffield Hallam University, United Kingdom
    • 2014: Fellow - Higher Education Academy, Other, United Kingdom
    • 2010: MSc Hospitality Business Management, Sheffield Hallam University, United Kingdom
    • 2008: BSc Hospitality Business Management, Sheffield Hallam University, United Kingdom

    Senior Lecturer

    Teaching expertise

    • Cultural Studies
    • Hospitality including Human Resource Management, Organisational Behaviour and Entrepreneurship and Innovation

    Research

    • Human Resource Management / Organisational Behaviour
    • Including Lifetsyle entrepreneurs, lifestyle migration and lifestyle mobilities
    • Service Sector Management

    Industry Links

    • CPD/ Training
    • Partnership development

  • Teaching

    Department of Service Sector Management

    Sheffield Business School

    Hospitality

    2015 to present: Leadership and Management Development, Sheffield Hallam University, United Kingdom

  • Publications

    Journal articles

    Holland, C., & Haynes, N. (2018). Two sides of the same coin. Hospitality Quarterly.

    Holland, C., & Martin, E. (2015). Lifestyle migration and work choices. Hospitality & Society, 5 (1), 23-42. http://doi.org/10.1386/hosp.5.1.23_1

    Holland, C. (2015). Lifestyle migration and work. Hospitality and Society, 5 (1).

    Presentations

    Holland, C. (2015). From a passion for adventure to the realities of mountain guiding in Chamonix.

    Holland, C. (2015). Being a hospitable host: impacts on lifestyle migrant workers in Chamonix.

    Holland, C. (2014). Review of The importance of ethics from a doctoral student perspective.

    Holland, C. (2014). Lifestyle Migration and work: the case of tourism lifestyle migrants in Chamonix.

    Holland, C. (2013). Lifestyle Migration and work.

    Holland, C. (2013). Lifestyle Migration and work: the case of lifestyle migrants in the wider regions of Europe.

    Holland, C. (2012). Lifestyle, Migration and the Relationship with Work in Hospitality.

    Holland, C., & Martin, E. (2011). Shifting Lifestyles, Migration and Employee Relations in Hospitality.

    Other publications

    Holland, C., & Pinder, J. (2013). Croydon's tower: reconciling old traumas and new hopes. Publisher

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