Public Relations: Building goodwill for your business

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Public Relations: Building goodwill for your business

Date: Tuesday 24 November 2020
Time: 10.00 AM to 01.00 PM
Venue: Online - Streamed as live/on demand

Register now to attend this free event

This virtual webinar is ran by ScaleUp 360, a fully-funded programme providing tailored support to entrepreneurs and start-ups with the ambition and potential to scale up their business.

What will we cover?

We start by identifying what we mean by public relations (PR) – and, more importantly, what we don’t. PR isn’t about handling the media or part of your marketing mix.

It’s instead about establishing goodwill between your organisation, your stakeholders, and your publics – and that sometimes means that it’s you that needs to adapt, not them.

This is especially important during Covid-19 and we consider case studies from the present situation as illustrations throughout the workshop.

We consider what we mean by a stakeholder and a public, considering them in terms of the porosity of any modern business.

We then move on to discuss four models of public relations and the suggestion that only one is appropriate in the twenty first century.

It’s then time to consider how to draft your PR campaign. To do this, we adopt the CREATE/VALUE framework for Public Relations, which sets out the:

  • context in which your organisation is operating
  • results you are seeking to achieve
  • execution that this demands, in terms of strategy and tactics
  • assignments both internal and external this requires
  • tests to put in place as you work on the campaign
  • evaluation at the end to learn lessons for the future

As dialogue is central to public relations, the framework also identifies the:

  • vision that your organisation has
  • audience you are trying to reach
  • language that you should use
  • understanding that you seek in your audience
  • emotion that you want them to feel

What will you learn?

  •  what public relations is (and is not)
  •  the difference between stakeholders and publics – and how to identify them
  •  the four types of public relations and their pros/cons
  •  how to draft a PR campaign
  •  the best way to communicate with people

About the European Regional Development Fund

The project is receiving up to £2.8 million of funding from the England European Regional Development Fund as part of the European Structural and Investment Funds Growth Programme 2014-2020.

The Ministry of Housing, Communities and Local Government (and in London the intermediate body Greater London Authority) is the Managing Authority for European Regional Development Fund.

Established by the European Union, the European Regional Development Fund helps local areas stimulate their economic development by investing in projects which will support innovation, businesses, create jobs and local community regenerations.

For more information visit https://www.gov.uk/european-growth-funding.



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