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Frequently asked questions

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Frequently asked questions

Updated 24 March 2022

This page outlines the more common Print Shop questions and is updated with relevant information over time. If you don't find the information you need here, you can contact us.

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Print ready artwork • Services • About us

Print ready artwork

This means when the printed image runs off the page. Put simply, there are no white lines at the edges. To achieve a bleed, the job will have to be printed on oversize paper and trimmed to the finished size. You will need to allow at least 3mm if you want your document to bleed.

Crop marks
Crop marks help the printer achieve registration and also ensure accuracy when trimming the job.

How was the artwork that was used for printing originally created? i.e. hard copy or electronic.

Standard print measurements
A6 - 105mm x 148mm
A5 - 148mm x 210mm
A4 - 210mm x 297mm
A3 - 297mm x 420mm
A2 - 420mm x 594mm
A1 - 594mm x 841mm
A0 - 841mm x 1189mm

How to supply my files
We require print-ready PDF files. If you submit your printing online, the system will automatically convert your file into a PDF. Stitched booklets need to be supplied as single pages and not spreads.


Our largest print size
The largest size is typically A0 (841mm x 1189mm), but we can print larger depending on the material you require and the length/width of the roll.

We can up to A0 (841mm x 1189mm)

Binding service
We offer several types of binding. We can thermal, wire and channel bind from hard copy while you wait Monday - Friday 9am - 3pm, and there is no need to book.

  • thermal binding - while you wait
  • channel bound - while you wait
  • wire binding - while you wait
  • soft bound (personalised foil printed cover) - 24-hour service
  • hard back bound (personalised foil printed cover) - 24-hour service
  • saddle stitched (similar to a magazine) this type of binding can only be done when we print your document and not from hard copy
  • cloth bound (PhD, MPhil) please allow three working weeks
  • perfect bound, please allow one working week

Business cards
Staff and students can order business cards via our online ordering system. External customers can order online by uploading a PDF file.  

Design service
We do not offer an in-house design service, however, we can arrange this through one of our preferred suppliers.

Staff and students can obtain a quote online. There is no need to upload the file, just add the details and the system will generate a quote.
External customers can now also obtain quotations online

The Print Shop can provide a scanning service for digitisation of documentation to enable remote sharing and collaboration. Please contact the Print Shop to discuss any of the above services or any other requirements you may have that they can support you with.

Print to Mark
The Print Shop can support colleagues that are unable to mark without printed copies. The print-to-mark service can be accessed in the normal way via the online order system. When requesting this service please follow the print-to-mark guidance but specify the address to which the work should be delivered.

Academic materials to support teaching
Although most course materials are going online, if there is a need for printed materials to help support teaching the Print Shop can print and post these out, by uploading the documents on the online order system.

Speed of service
Any student work (dissertations, projects. assignments and log books that are either thermal, wire or channel bound, as well as leaflets and posters) ordered online before 7am, Monday - Friday, we guarantee to have it ready to collect the same day before 2pm.

We can bind while you wait, Monday - Friday, 9am - 3pm from your hard copy. There is no need to book an appointment.

The average turnaround time from receipt of a job to dispatch, outside of September is two working days. Almost 50% of all jobs are completed the same day, but please allow as much time as possible.

August and September are our busiest months, so please allow at least five working days for job turnaround.

Delivery of print
We can deliver to any location on campus or post your printing to your home address. Collection is also possible from Level 1 Adsetts library, Monday – Friday 9am – 3pm.

About us

Level 1, Adsetts Library, City Campus, Sheffield Hallam University

Opening hours
Please visit the contact us page for information on our opening hours. 

We are closed for Bank holidays.

Who can use The Print Shop 
The Print Shop is open for staff, students and external customers 

Student discount
You can get cheaper printing and binding if you submit your dissertation / assignments online.

Cancel event

Are you sure you want to cancel your place on Saturday 12 November?