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John Dunning

Dr John Dunning

Principal Lecturer Of Hospitality Management

Summary

I teach across a range of courses at Sheffield Hallam, in particular food and beverage management, gastronomy and culinary arts and wines, with a particular interest and expertise in customer service.

I studied hospitality management at Cambridge and then Norwich Hotel School. This was followed by several years working at Claridge's and the Savoy in London in both food and beverage and rooms division positions. The London experience was followed by working abroad for several years, returning to London as the training and development manager for Gordon Ramsay Holdings. As well as setting up and managing training for the group, I developed consultancy services for Gordon Ramsay, working with a wide-range of blue chip companies.

Subject areas

- hospitality management

- food and beverage management

- restaurant management

- food and wine

- customer service

Teaching interests

- international culinary arts and wines

- food and beverage management

Research interests

- professionalism

- restaurant management

- customer service

- food and wine

Supervision

- undergraduate and postgraduate dissertation supervisor

Research/Consultancy Interests:

Professionalism, Restaurants and Hotels; Customer Service; Food and Wine

Languages: English (native), French (fluent), Italian (general level of understanding).

  • About

    Qualifications

    • 2015: PhD Professionalism: A study of English post-1992 university hospitality management academics, Sheffield Hallam University, United Kingdom
    • 2008: Post Graduate Certificate in Education, Sheffield Hallam University, United Kingdom
    • 1999: BA Education, Anglia Ruskin University

    Validation Panel Member

    External validation panel member

    • 2016: , University of Essex
    • 2016: , University of Brighton

    Principal Lecturer of Hospitality Management

  • Teaching

    Department of Service Sector Management

    Sheffield Business School

    Hospitality

  • Publications

    Journal articles

    Dunning, J. (2019). Professional superheroes: Are changes in higher education stretching hospitality management academics' professionalism to the limit? Journal of hospitality, leisure, sport & tourism education, 25, 100200. http://doi.org/10.1016/j.jhlste.2019.100200

    Dunning, J. (2010). What does professional mean for higher education hospitality management lecturers? Hospitality Review, 12, 40-46.

    Theses / Dissertations

    Dunning, J. (2015). Professionalism: A Study of English Post-1992 University Hospitlaity Management Academics. (Doctoral thesis). Supervised by Merchant, P.G., & Boylan, D.M.

    Presentations

    Dunning, J. (2019). Hospitality - The Consumer Meal Experience.

    Dunning, J. (2019). The Professional Wine Waiter and their Role in the Restaurant.

    Dunning, J. (2019). Culinary Arts: The Use and Importance of Restaurant Guides for Effective Service Management.

    Dunning, J. (2019). Professionalism and the role of the sommelier: achieving restaurant wine sales.

    Dunning, J.M. (2018). Professionalism: Achieving Wine Sales in Restaurants and the Role of the Sommelier.

    Dunning, J.M., & Dunning, J.M. (2018). Wine Service Professionalism: A Sensory Perspective to Food and Wine Matching. Presented at: HRC Culinary Institute, 59 Tsar Boris III, Blvd, 1612, Bulgaria

    Dunning, J.M. (2018). A Professional Approach to Food and Beverage Management: Principles and Practices. Presented at: HRC Culinary Institute, 59 Tsar Boris III, Blvd., 1612 Sofia, Bulgaria

    Dunning, J. (2018). Examining Hospitality Management Academics' Professionalism: Challenging Times in Higher Education.

    Dunning, J.M. (2018). The Changing Nature of HE Provision in the UK and how this is Impacting upon the Professionalism of Hospitality Management Academics. Presented at: The Council for Hospitlaity Management Education (CHME), Bournemouth University

    Dunning, J. (2018). Trends in Restaurants: The Influence of Restaurant Guides. Presented at: Hospitality and Catering METIS Approved, Chelmsford College, Princes Road, Chelmsford

    Dunning, J. (2017). Changing Restaurant Trends and the Role of Restaurant Guides: A Fine Dining Case Study.

    Dunning, J. (2017). Restaurants and Service: Past Trends and Future Initiatives. Presentation at SIHRE, Catering and Hospitality Industries.

    Dunning, J. (2012). HE Professionalism - The Learners Perspective.

    Dunning, J. (2012). Professionalism - Hospitality Guest Service.

    Dunning, J. (2012). Professionalism in Higher Education.

    Dunning, J. (2012). The 'Professional' Hospitality Management Academic.

    Dunning, J. (2012). The 'professional hospitality management academic - capturing views and sharing experiences.

    Dunning, J. (2012). Professionalism and Hospitality Management: Service and Careers. Presented at: Dania Danish Academy of Business and Technology, Randers SO, Denmark

    Dunning, J. (2011). Professionalism in Hospitality Management.

    Dunning, J. (2011). The 'professional' academic - German and English Contexts. Presented at: Paeddagogische Hochschule Freiburg, University of Education, Freiburg, Germany

    Graham, D., & Dunning, J. (2011). The professional chef - from behind the scenes to front of house; an amalgam of roles?

    Dunning, J. (2011). The professional university academic: A question of "loving it" or "just beam me the knowledge"?

    Dunning, J. (2010). High Tide or Low Tide? - The professional "higher education hospitality management lecturer".

    Dunning, J. (2010). Professional Practice: an Alternative Approach.

    Dunning, J. (2010). Professionalism - what do we mean by this? An acad.

    Dunning, J. (2010). Professionalism in an Educational Context - an International context. Presented at: Faculty of Education, Charles University, Prague, Czech Republic

    Dunning, J. (2010). So you think that you are professional? - Views and perceptions of the higher education lecturer. Presented at: University College Birmingham, Political Economy of Tertiary Education, Austin Court, Birmingham

    Dunning, J. (2010). The 'professional' higher education hospitality management lecturer - an interpretive approach.

    Dunning, J. (2010). The professional higher education hospitality management lecturer - an interpretive approach.

    Dunning, J. (2009). The 'professional' higher education hospitality management lecturer - an interpretive approach. Presented at: University of Tallinn, Estonia

    Dunning, J. (2009). The Professional HE Hospitality Management Lecturer - an interpretive approach.

    Dunning, J. (2008). New Realities in the Academy - an Investigation of professional hospitality lecturer identities. Presented at: CHME, University of Brighton

    Other publications

    Dunning, J. (2017). Are you a true professional? Professionalism in the hospitality industry. Institutute of Hospitality: https://www.instituteofhospitality.org/knowledge/hq-magazine2/

    Dunning, J. (2011). Teaching and Learning in China: The Four-Stage Com.

    Dunning, J. (2010). The professional academic - Changing times in higher education.

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