Dr Katherine Gardiner

  1. About us
  2. Our people
  3. Staff profiles
  4. Dr Katherine Gardiner

Dr Katherine Gardiner

Senior Lecturer in Management


Teaching Experience: I have had a range of teaching experience at different levels within different schools and levels in Sheffield Hallam University as well as in the University of Ghana. This ranges from HND/C level, degree students through to post-graduate students (MBA and MSc). My teaching expertise covers Organisational Behaviour and Organisational Theory, and Human Resource Management - in particular, Performance Management,and Performance and Reward Management (Level 7)l Leadership and Organisations as well as Research Methods. I have also been involved in module leadership.

The most recent being a core level 4 module - People and Organisations in Context- which catered for about 650 students and which I carried out jointly with a colleague. This role re-inforced for me the importance of excellent time management and communication, general efficiency and forward planning in order to coordinate the activities of the large number of staff (about 22) who manage the different seminar groups. I have also been involved in dissertation supervision of MSc, MBA and DBA and PhD students. Research Interests:  Mental health in Organisation, Emotion and Emotional intelligence.

I have co-authored 3 text books for the Institute of Financial Services. 3. Student Engagement Training and Staff Development: - PhD supervisor's course beginning Sept. 2003 - In-vivo 7th July 2008 for Analysis of Qualitative Data - Various IT courses; - Appraisal course - Teaching and Learning conferences Professional/Short Courses: - Sheffield City Council (2000) - Nestle (Ghana) - Barclays Bank (Ghana) - West African Exams Council - Lever Brothers - Executive Dev. Programmes organised by School of Administration - Supervisors Development Programme (2003/4)



  • 2014: Fellow - Higher Education Academy
  • 1994: PhD Human Resource Management - 'Managerial Work: Issues of Culture and Context', University of Strathclyde, United Kingdom
  • 1979: BSc Administration

Programme or Unit leadership


  • 2013 to 2017: Sheffield Hallam University, United Kingdom

UG External Examiner


  • 2017 to 2020: Kingston University
  • 2015 to 2019: Liverpool Hope University
  • 2013 to 2016: University of Huddersfield

Teaching expertise

  • Organisational Behaviour and Human Resource Management


  • Human Resource Management / Organisational Behaviour

Industry Links

  • Working with Prof body


Department of Management

Sheffield Business School



Journal articles

Busoi, G., Ali, A., & Gardiner, K. (2022). Antecedents of emotional labour for holiday representatives: A framework for tourism workers. Tourism Management, 89, 104450. http://doi.org/10.1016/j.tourman.2021.104450

Martin, E. (2007). Exploring the UK Hospitality Industry and Age Discrimination. International Journal of Contemporary Hospitality Management, 19 (4), 309-318.

Martin, E., & Gardiner, K. (2007). Exploring the UK hospitality industry and age discrimination. International journal of contemporary hospitality management, 19 (4), 309-318. http://doi.org/10.1108/09596110710747643

Martin, E. (2006). Ready or Not? Age Discrimination Legislation is Here! Hospitality Review.

Conference papers

Gardiner, K., & Martin, E. (2012). Attitudes towards the removal of the Default Retirement Age within the Hospitality Sector.

Case studies

Gardiner, K., Ridley-Duff, R., & Meijer, R. (2019). Food Works Sheffield.London: Sage Publications. https://study.sagepub.com/businessandmanagement/resources/ridley-duff-bull-understanding-social-enterprise-3e

Theses / Dissertations

Husain, F. (2019). An Exploration of Leader member Exchange Influencers. (Doctoral thesis). Supervised by Gardiner, K., Martin, E., & McAuley, J.

Macmillan, B.A. (2019). An Exploration of Resistance to Change in Organisations:Multidimensional, Problematizing Research. (Doctoral thesis). Supervised by Gardiner, K. http://doi.org/10.7190/shu-thesis-00235

Busoi, G. (2017). An investigation into the influences of emotional labour of holiday representatives. (Doctoral thesis). Supervised by Ali, A. http://doi.org/10.7190/shu-thesis-00093

Busoi, G. (2017). An investigation into the influences of emotional labour of holiday representatives. (Doctoral thesis). Supervised by Ali, A. http://doi.org/10.7190/shu-thesis-00093

Busoi, G. (2017). An investigation into the influences of emotional labour of holiday representatives. (Doctoral thesis). Supervised by Ali, A. http://doi.org/10.7190/shu-thesis-00093

Bain, C.A. (2017). Interplay of intentions : an ethnography of institutional work within a hybrid organisation. (Doctoral thesis). Supervised by Gardiner, K. http://doi.org/10.7190/shu-thesis-00011

Internet Publications

Gardiner, K., & Ridley-Duff, R. (2019). Food works Sheffield Case Study. https://study.sagepub.com/businessandmanagement/resources/ridley-duff-bull-understanding-social-enterprise-3e


Buosi, G., Ali, A., & Gardiner, K. (2015). The contextual antecedents of emotional labour of holiday representatives: An observational study. Presented at: EuroCHRIE, Manchester, UK, 2015

Other publications

Gardiner, K. (2015). Organisations and Management.

Gardiner, K. (2012). Fundamentals of Leadership and Management.

Gardiner, K. (2012). Organisational Management in Financial Services 3rd Edition.

Other activities

External Responsibilities

  • 2017: , Sheffield Hallam University, United Kingdom

Cancel event

Are you sure you want to cancel your place on Saturday 12 November?