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Natalie Haynes

Natalie Haynes

Senior Lecturer

Summary

Natalie has extensive sales, marketing, revenue and front of house experience in the hotel industry having held positions with three major brands and independent hotels in London and the UK.

Her research interests cover the areas of revenue management, hotel pricing and the use of economic/game theory in hospitality pricing decisions.

Natalie teaches across the hospitality curriculum focusing on revenue management, sales, marketing, front of house operations and service excellence.

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