Richard Telling

Dr Richard Telling PhD, MSc, PgCert, BA, FHEA

Principal Lecturer in Tourism and Hospitality Management


Dr Richard Telling completed his PhD in Organisation and Management from Sheffield Hallam University in 2018. For his PhD, he explored the influence of family relationships on the employment preferences of offspring with a family business background. He studied Management at the University of Sheffield for his first degree, before studying International Hospitality Management at Sheffield Hallam University for his Master's degree. Richard joined Sheffield Hallam University in 2013 with a decade of experience working in the restaurant sector across pubs, casual dining chains and independent restaurants. He is a senior lecturer and teaches strategic management and management consultancy, amongst other modules. He supervises postgraduate dissertations in the fields of small business and entrepreneurship.

Richard is the module leader for the Hospitality Management Consultancy module which offers all final year students the opportunity to have a live client experience with a real-life hospitality business. He also leads the Hospitality Business Solutions module, delivered in Hong Kong. Richard has held previous academic management roles in student work placements though more recently manages recruitment to undergraduate courses in hospitality management.

His primary research areas are adolescent work and parent-child relationships and how these play out within the context of family businesses. He is also working on a project exploring the disruptive influence of AirBnB within the lodging sector. He serves as a Fellow of the Higher Education Academy and is a Member of the Institute of Hospitality.



  • 2018: PhD Organisation and Management, Sheffield Hallam University, United Kingdom
  • 2015: PgCert Learning and Teaching in Higher Education, Sheffield Hallam University, United Kingdom
  • 2011: MSc International Hospitality Management, Sheffield Hallam University, United Kingdom
  • 2010: BA Management, University of Sheffield, United Kingdom

Teaching expertise

  • Academic and Professional Skills
  • Business and Management Strategy
  • Dissertation supervision
  • Hospitality Management Consultancy
  • Research Project supervision


  • Adolescent work
  • Career decision making
  • Family businesses
  • Parent-child relationships

Industry Links

  • Massarella Catering Group
  • Institute of Hospitality


Department of Service Sector Management

Sheffield Business School


2013 to 2018: Various, Sheffield Hallam University, United Kingdom

2011 to 2018: Various, Sheffield Hallam University, United Kingdom


Journal articles

Telling, R., & Martin, E. (2023). The impact of adolescent work on parent-child relationships: A multi-generational approach among hospitality family businesses. Hospitality and Society.

Telling, R., & Goulding, P.J. (2020). Retaining the adolescent workforce in family businesses. Journal of Family Business Management.

Theses / Dissertations

Telling, R. (2017). A typology of next generation employment preferences in family businesses. (Doctoral thesis). Supervised by Martin, E., & Goulding, P.


Telling, R. (2019). Involving children in the family hospitality business: What can we learn about parent-child relationships from studying adolescent work? Presented at: Council for Hospitality Management Education annual research conference, Bournemouth University, UK

Telling, R. (2019). Towards a longitudinal study of offspring's relationship with the family business. Presented at: Tourism Research Network (TouRNet) Symposium, Sheffield Hallam University, UK

Telling, R. (2015). Family influences on entrepreneurial activity: Scenes from an Italian restaurant.

Telling, R. (2014). Exploring the influence of family among Italian food service operators: A multi-generational approach.

Telling, R. (n.d.). Retirement styles in the small family business: A case study. Presented at: Institute of Small Business and Entrepreneurship conference, Newcastle, UK

Telling, R. (n.d.). "I just can't shut off": Retiring from the small hospitality business. Presented at: Council for Hospitality Management Education annual research conference, Sheffield Hallam University, UK

Telling, R. (n.d.). Menu planning among independent restaurant: Does goal orientation matter? Presented at: Council for Hospitality Management Education annual research conference, Sheffield Hallam University, UK


External Examiner - Queen Margaret University
External Examiner - University of Wales Trinity St David

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