Shia Ping Kung BA Hons, MA

Shia Ping graduated from the University of Sheffield in 1998 with an MA with distinction in Leisure Management, having achieved a dual honours degree BA in Accounting and Financial Management and Economics in 1997 from the same university. She has since worked on the Sport England pilot research study of the 'performance measurement for local authority sports halls and swimming pools' in 1999, in which she provided all the technical functions for this research. This work laid the foundation for the NBS contract which was commissioned by Sport England in 2000.

Shia Ping is the principal analyst for sports for the National Benchmarking Service which SIRC provides on behalf of Sport England. Shia Ping has twenty years of experience in the field of performance measurement, particularly for sports centres. Her main area of work has been analysing centre performance, updating and using large databases for work on Sport England’s National Benchmarking Service. She is also familiar with other performance measurement instruments, such as the Recreation Management (CERM) Performance Indicators Service, which she worked on for three years for sports centre.

Shia Ping is the principal author of case study 'Measuring the performance of sports facilities in England: A case study of the National Benchmarking Service', which has won the Ministry of VWS (the Dutch Ministry of Health, Welfare and Sport) Best Case Study Award at the European Association for Sport Management conference in 2009 for Best Practice in Sport Facility and Event Management.

Financial management and performance measurement in the sport and leisure industries
Participation data analysis
Research design and implementation

Health And Wellbeing

Sport England - Performance Measurement in local authority sports hall and swimming pools
Leisure Connection - Performance Measurement of sport facility using CERM research instrument
SkillsActive - Regional audit report Skill Needs: Sports, Fitness and Outdoors Skill Needs: Sports, Fitness and Outdoors on behalf of
Sport England - National Benchmarking Service for sport facilities

Sport England's National Benchmarking Service

Sport England

Journal articles

Ramchandani, G., Shibli, S., & Kung, S.P. (2018). The performance of local authority sports facilities in England during a period of recession and austerity. International Journal of Sport Policy and Politics, 10 (1), 95-111. http://doi.org/10.1080/19406940.2017.1420676

Kung, S.P., & Taylor, P. (2014). The use of public sports facilities by the disabled in England. Sport Management Review, 17 (1), 8-22. http://doi.org/10.1016/j.smr.2013.08.009

Taylor, P., Panagouleas, T., & Kung, S.P. (2011). Access to English public sector sports facilities by disadvantaged groups and the effect of financial objectives. Managing Leisure, 16 (2), 128-141. http://doi.org/10.1080/13606719.2011.559091

Kung, S.P., & Taylor, P. (2010). The effect of management types on the performance of English public sports centres. International Journal of Sport Policy and Politics, 2 (3), 303-326. http://doi.org/10.1080/19406940.2010.507209

Book chapters

Kung, S.P., Ramchandani, G., & Taylor, P. (2010). Profiling customer satisfaction and the importance of english public sport facilities' service dimensions. In Long, J., Fitzgerald, H., & Millward, P. (Eds.) Delivering Equality in Sport and Leisure. (pp. 69-92). Eastbourne: Leisure Studies Association: http://www.leisure-studies-association.info/LSAWEB/NewTitle/115.html