The helpdesk brings together students from both universities and the judiciary in a unique collaboration designed to improve access to justice across Sheffield.
Students will work under the supervision and training of Dr Goldie Millan, from the Sheffield Hallam University Institute of Law and Social Sciences, to become McKenzie Friends, who help people navigate court procedures, understand court documentation and support them before the Judge.
The Sheffield Court Help Desk has been established in response to the growing number of 'Litigants in Person' appearing before the court, individuals who are bringing or defending a legal claim in court without representation.
Dr Goldie Millan, Supervising Solicitor and Senior Lecturer in Law, said: "For many people, attending court can be a daunting and confusing experience, particularly without professional legal representation. The Sheffield Court Help Desk aims to provide a welcoming point of assistance and guidance, helping court users feel more informed and better prepared.
“This an exciting example of what can be achieved when universities come together for the benefit of the community. This partnership will enable our students to apply their knowledge in a real-world setting while supporting people who may otherwise find the court process overwhelming. It reflects our commitment to access to justice, public service and developing the next generation of legal professionals.”
The initiative reflects a shared commitment by Sheffield's two universities to civic engagement, legal education and public service. It will also offer students an invaluable opportunity to develop professional skills while making a meaningful contribution to the local community.
Dr Emma Jones, Senior Lecturer in Law and Director of Sheffield Digital Justice from the University of Sheffield, said: “It is great to be collaborating with Sheffield Hallam on a new initiative that has the potential to benefit not only students, but also Litigants in Person who are struggling with navigating the court system.”
Once under way the Helpdesk will provide students with practical experience of working with court users, developing skills in communication, professionalism, problem-solving and ethical practice. At the same time, it will support individuals who need assistance with understanding what to expect from the court process and provide them with the reassurance they need at what is a difficult stage in their lives.
