Your SHUcard

How to get a SHUcard

All cards are requested via My Student Record on the ‘My Enrolment and Fees‘ page. SHUcards are produced on-site; for students with a Sheffield postcode, SHUcards should be collected from City Campus, at the Owen Building reception point on Level 5. Students who live outside of Sheffield can request for their SHUcard to be posted or collected at point of order. Posted cards are sent via second class mail to the address provided.

New Students

All students must be fully enrolled to get a SHUcard. New students will be prompted to apply for their SHUcard after they have fully enrolled.

Applications with incomplete addresses will be rejected.
A £10 lost card fee will be charged for a replacement card when the wrong address has been provided.
Students will need to upload a .jpg, .jpeg, or .png photo when making their application.
Any photos that do not meet the guidelines will be rejected.
Posted cards can take up to 10 days to arrive in the UK.
Access to the library is automatic. Any other access linked to studies can be added if required by the subject. This is carried out at the Owen Building reception point on Level 5.

For help and support with enrolment, please see our Welcome pages, or access our Hallam Helper virtual assistant on MyHallam.

Existing students/staff

To order new or replacement staff cards. All cards need to be ordered on an individual basis.

SHUcard application - Staff form

To order all other student cards:

SHUcard application - Student form

To access the form, students must be logged into Microsoft services using their Sheffield Hallam email address in the following format: studentID@hallam.shu.ac.uk.

Lost or damaged cards

A £10 charge must be paid for lost or damaged cards. This is paid for via the online store SHU Online store before the SHUcard Application - Student order can be completed.
Customers are required to register with the SHU Online Store before payment can be made. This is not single sign on.
New photos can be uploaded if required.
If your card is stolen, a crime reference number is required to get a replacement card free of charge.

Returning students/expired cards

Returning students who have out-of-date cards will need to enter the old card details when completing SHUcard Application - Student.

Students must be logged into Microsoft services using their Sheffield Hallam email address in the format of: studentID@hallam.shu.ac.uk to access the form.

Once a new card is produced all access, including the library, will cease to work on the old card.
SHUcards can be requested to be collected in person or to be posted.
Library access is automatic; any other access must be linked to the subject. This needs to be requested at the time of application and will take 48 hours to activate.
Please include your Student/Staff ID in any correspondence.
If you have any problems ordering via the online store, please email onlinestore@shu.ac.uk.