Measuring Success
Everything you need to know
- Start date: November 2026
- End date: January 2027
- Module leader: Carrie Stephenson
- Level: 7
- Credits: 15
Introduction
This module explores how success can be measured in healthcare services.
You will examine how feedback from patients, families, and staff, alongside qualitative and quantitative data, can inform evaluation and improvement. Through critical analysis and reflection, you will develop the skills to assess service impact and support learning, leadership, and high-quality person-centred care.
Who is this course/module for?
- Health and social care professionals involved in service improvement or evaluation
- Practitioners responsible for measuring outcomes or service impact
- Professionals seeking to develop skills in evaluating healthcare improvement initiatives
- Those working in roles that involve quality improvement, audit, or service development
- Individuals interested in using feedback and data to support learning and improvement in healthcare services
What you’ll learn
You will develop the ability to critically evaluate how success is measured in healthcare services. You will explore how feedback, outcomes, and qualitative and quantitative data can be used to assess service improvement initiatives, evaluate impact on individuals and organisations, and support learning, leadership, and evidence-informed improvement in health and social care.
Skills you’ll gain
- Evaluating the success and impact of healthcare service improvement initiatives
- Applying relevant theories and improvement methodologies to assess service outcomes
- Using feedback from patients, families, and staff to inform learning and improvement
- Critically reflecting on professional practice to support ongoing development and service improvement
How you’ll learn
You will learn through guided online learning, tutor-led discussions, and independent study. Interactive activities and reflective exercises will support you to apply theory, feedback, and data to real healthcare contexts, enabling you to critically evaluate service improvement initiatives and develop practical approaches to measuring success and supporting continuous improvement.
Fees and Funding for 2026/27
| Indicative price for stand-alone module |
Home student: £915 EU / International students: £930 - The University cannot sponsor a Student Visa for CPD modules. However, if you already have permission to study in the UK, you can apply. If you’re unsure whether your visa allows this, please contact the International Experience Team at hallamhelp@shu.ac.uk to discuss your options. |
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| How to apply |
You can apply for this module using our online admissions form. After you have registered or logged in, select the module title under "Please choose your first module". |
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Entry requirements
Applicants should normally hold a relevant undergraduate degree or equivalent professional qualification. This module is designed for professionals working within health and social care who are involved in service improvement, evaluation, or leadership activities. Applicants without a degree may be considered if they can demonstrate relevant professional experience and the ability to study at postgraduate level. All applicants should have access to a professional context that enables them to reflect on service improvement and evaluation within healthcare practice.
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Attendance
Delivery Method:
Synchronous online learning (distance learning). Take part in live, timetabled online sessions using tools like video calls and virtual classrooms. You’ll learn in real time with tutors and other students, with no need to attend campus for teaching or assessments.
View our statement on notional study hours »
Provisional timetable
Tutorials will be held on Tuesdays on the following dates:
- 10 November 2026
- 17 November 2026
- 24 November 2026
- 1 December 2026
- 8 December 2026
- 15 December 2026
- 5 January 2027
- 12 January 2027
- 19 January 2027
Assessment submission deadline: Tuesday 2 February 2027
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Assessment
Module assessment is made up of one or more assessment tasks. The assessment task(s) for this module are:
- Presentation
Successful completion of this module will earn you 15 level 7 credits
Further details
For further information please contact the module leader Carrie Stephenson - carrie.stephenson@shu.ac.uk or contact the student experience team: