Have a disability query? We are here to help. 

On this page:

• Registering with us
• General queries
• Appointments
• Software support sessions
• Study needs assessments

Registering with us

If you have problems registering online, book a quick query appointment and we will help you register.

After you have registered and provided evidence of your disability, an adviser will contact you as soon as possible.

General queries

You can contact Hallam Help with any general enquiries about support for your disability throughout your studies.

Search MyHallam Help for frequently asked questions.

Email: hallamhelp@shu.ac.uk

Call: 0114 225 2222. Phone lines are open Mon–Fri 8.45am–5pm.

Appointments

Our appointments and support sessions are currently being offered online or by phone. Please ask if you need an appointment on campus.

Quick queries

If you have a disability related enquiry, you can book a 15 minute appointment with us.

This first appointment helps us understand how we can support you. Your adviser will arrange a longer follow-up appointment if you need one.

Common enquiries include:

• Telling us about a disability
• How to give disability evidence
• Assessments for dyslexia and other specific learning difficulties
• Financial support through Disabled Students’ Allowance
• Study support through learning contracts
• Software to help with your studies
• Help with completing forms

If you cannot book an appointment for any reason, fill in an appointment request and our team will book an appointment for you. You can do this for online and face to face appointments.

Software Support sessions

To explore how to use assistive software, you can book onto a group Software Support session. In these sessions you will learn how assistive software can support you with your studies.