Hallam Help

Welcome to Hallam's first line support service. On this page you can contact us, look for answers to common questions and book sessions with specialist advisers.  

How to access help

Student support

Ask a question online

Create and track an enquiry using your University account

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Live chat with us

Our team members are available 9am–5pm every weekday

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Find answers online

Our Knowledge Base has answers to loads of common questions

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Talk to a specialist adviser

You can make an appointment with a range of specialist advisers. If you need advice on which appointment to book, please contact us.

help points

Visit us on campus

You can visit a Hallam Help point at Adsetts and Collegiate Library and the Owen Building. Our help points are open from 9am to 5pm Monday to Friday.

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Get vaccinated

Whether you’re a UK or international student, you can get one or both of your vaccinations in Sheffield.

Owen Building

Popular topics

Looking for something else? Search the Knowledge Base for more help articles.


Meet our specialist advisers


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