Residential support

Moving in to student accommodation or living away from home can be daunting, but we're here to support you throughout your time at university.

Residential support service

Our team works with support services across the university, to support you with any issues in your accommodation which may impact on your studies and wellbeing.

Residential Support can help you deal with a range of issues such as:

  • your health and wellbeing
  • living away from home for the first time
  • lifestyle issues
  • safety and security
  • community integration.

We can also signpost you to other Hallam support services and advice.

We work to a key set of principles and core values. We aim to deliver an accessible, inclusive and high-quality support and guidance service to all students.

To access further information or support,  you can speak to your Student Support Adviser (SSA) or the Residential Support Co-ordinator at the university. You can arrange an appointment with them by contacting Hallam Help.

Safety and security

Your safety and security are of great importance to us. The University's security service operates 24 hours a day, every day of the year.

If you have any concerns, contact us.

Welfare, rights and free advice

Accommodation Services is open throughout the year offering specialist help and advice, to support you to find the right place to live.

The Advice Centre at the Students Union provides independent and free support on housing issues – including legal advice.

Our student wellbeing resources can also provide information, support and self help resources if your wellbeing is impacted by issues in your accommodation.

We can also help you with:

Further support