Skip to content

Activate your IT account

Activate your IT account

Activating your Hallam IT account is the first step in the enrolment process.

You can activate your account as soon as you receive your enrolment invitation email. We will be sending out enrolment invitations around two weeks before your course starts.

You will need:

  • your student number, and
  • your username.

Both of these are in your enrolment invitation email. 

Can't find the enrolment email?

First check your course start date to make sure your email is due. Your email will arrive around two weeks before your start date.

If the email is due but you can't find it, try the following.

  • Make sure you are checking the same email account you used to apply.
  • Look for the subject line 'Time to enrol at Sheffield Hallam'.
  • Check your junk or spam folders.

If you still can't find your email, contact us at enrolment@shu.ac.uk or on 0114 478 1478. The team is available Monday to Friday, 10am – 12pm and 2pm – 4pm, UK time.

After activating your account

You only need to activate your account once. When your account is active, move on to completing the enrolment form

Related pages


Share this page