International Document Checking

What do I need to do?

Document checking is a 3-stage process:

1. You submit your immigration documents via the Immigration task.
2. We check your submission. If everything is as needed, we will email a link to book your on-campus appointment. If things are not correct, we will email with details of what we need.
3. You attend an on-campus appointment for final verification.

How do I access the Immigration task?

1. Activate your IT account.
2. Look out for your email sent from studentimmigrationcompliance@shu.ac.uk, which is sent to both your personal and Hallam email address.
3. Use the link within this email to access the immigration task.

If you have an eVisa you will need to activate your eVisa account before completing this stage (you can learn more by watching this GOV.UK video about eVisas) and Generate a share code to prove your immigration status (this share code must begin with a letter ‘S’).

Once you have submitted your information, we will check the details submitted and email you with either your Microsoft Bookings link or further information on what is required. You will receive this email within 5 working days after submitting your documents.

When will my appointment be?

Appointments are available on weekdays starting from Tuesday 9 September and will remain available throughout the enrolment period. The appointments will be held on City Campus. Specific location, time and date information will be included within the Microsoft Booking link.

You should book your appointment as soon as possible after you receive this link, and once you have arrived in the country. 

What do I need to bring to my appointment? 

Please bring your passport and any physical visa document if this applies to your situation.

If you do not hold a passport, please bring alternative photo ID such as a driver’s licence or national identity card.

Photos of your passport or visa will not be accepted. 

You will also need to provide:

1. Your UK address – this must be in writing so that you can show the person during your appointment.
2. Your UK telephone number

I can’t make my appointment anymore. What should I do?

You will receive a confirmation email once you have booked an appointment. You can manage your booking via the link in this email.

You will not be able to complete your enrolment until you have successfully completed your appointment. 

I will not be arriving in Sheffield until the document checking event has ended. What should I do?

You must enrol before your course starts. The recommended enrolment date is 15 September 2025 and the deadline to enrol is 29 September 2025.

You must email enrolment@shu.ac.uk if you plan to arrive in the UK after your course start date. If you are given permission by the Enrolment team to arrive late, you will be contacted by the UKVI Compliance team with information on how to have your immigration documentation checked.

I have had to send my passport away so I cannot bring it to my immigration document checking appointment. What should I do?

You must bring evidence that you have sent your passport to another agency (such as UKVI or Student Finance England) to your appointment. Evidence may include a post office receipt and/or a letter from the agency requesting your original passport.

I have received a cancellation email for my document checking appointment. What should I do now?

Unless you have cancelled your document checking appointment, your original appointment time still stands.

Due to an error with Microsoft Bookings, some students occasionally receive incorrect cancellation emails.

I have attended a document checking appointment; however I am still not fully enrolled. What should I do?

You may have other outstanding requirements before you can complete your enrolment. 

Please refer to the enrolment guidance for international students for further information. 

I hold British or Irish nationality, but I have been asked to attend the immigration document checking event. Why is this?

We only invite students to have their documents checked based on the nationality we hold on record for each student. If your nationality is incorrect, you must send evidence of your British or Irish nationality (such as your passport or naturalisation certification) to studentimmigrationcompliance@shu.ac.uk.

Once we have reviewed your nationality evidence, we will then update the nationality on your record and confirm that you do not need to attend a document checking appointment.