Everything you need to know...
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What is the fee?
Home: See fees section below
International/EU: £18,000 per year -
How long will I study?
3 / 4 Years
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Where will I study?
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What are the entry requirements?
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What is the UCAS code?
CC03
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When do I start?
September 2026
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Placement year available?
Yes
Course summary
- Study the fundamentals of global tourism and hospitality operations.
- Embrace the future challenges of cultural, digital and technological change.
- Apply your learning to placements and real-world consultancy.
- Develop vital leadership skills for innovative hospitality professionals.
- Explore business practices that consider ethics, culture and sustainability.
The BA (Hons) Business Management and Hospitality degree develops your managerial skills and knowledge so you can create effective business solutions for the hospitality sector. You'll learn to drive positive change in an organisation - developing collaborative teams that optimise business performance, assessing markets, analysing business performance, and realising lucrative opportunities.
How you learn
You’ll be taught by professionally qualified industry experts and active researchers – exploring contemporary practices from the outset. The course is highly practical, engaging you in real-world applied business projects at every level. You’ll develop the skills, knowledge and experience you need for a successful career as a hospitality business manager.
You learn through:
- sessions led by industry experts and accrediting bodies
- problem-solving exercises
- live projects with external organisations
- class discussions and debates
- group activities
- independent study
- lectures, seminars and workshops
- business simulations
Your learning will be assessed in various formats – often requiring you to demonstrate real-world skills. Assessments are inclusive and, where appropriate, give you the opportunity to choose the focus of your work.
Key Themes
Your curriculum covers local, national and global business strategy, including ethical and socially responsible working. We’ll explore the digital world and prepare you to make sound business decisions. You'll also develop an understanding of core hospitality management principles – from consumer behaviour to pricing strategies and sustainability in the hospitality sector.
Course-Level Support
You’ll be supported in your learning journey towards highly skilled, graduate-level employment through a number of key areas. These include:
- your academic adviser, who’ll help you succeed academically and improve your overall performance
- student support and career resources to help you thrive in the short and long term
- our Skills Centre and online/physical library spaces
- networking opportunities through your academic student society
- regular feedback to approach your assessed work with growing confidence
Applied learning
Work Placements
You’ll have the opportunity to source a year-long work placement between your second and third years. This gives you valuable work experience to prepare you for your future career – as well as an Applied Professional Diploma to add to your CV.
You’ll have access to a wide range of support activities, employer events and resources from our Careers and Employability Team – helping you to make the most of your placement. Sheffield Hallam students have undertaken placements with companies such as Jet2, Disney World, Marriott International and Hilton Worldwide.
Live Projects
You'll work on live projects throughout the course to build your skills and professional experience. The Level 6 consultancy project involves working with a client company and delivering outcomes to their brief, supported by industry-experienced tutors. Previous students have audited accessibility information for Access for All, provided market research for TUI UK and Ireland, reviewed the hospitality offer at Yorkshire Sculpture Park, and advised a social enterprise on its catering and outdoor events.
Networking Opportunities
You're encouraged to build your professional network and engage with hospitality and tourism stakeholders. You’ll be able to benefit from our close relationships with the industry, alumni networks and links with professional bodies.
Course leaders and tutors
Natalie Haynes
Division HeadNatalie teaches across the hospitality curriculum focusing on revenue management, sales, marketing, front of house operations and service excellence. Natalie has ext … Read more
Modules
Module and assessment information for future years is displayed as currently validated and may be liable to change. When selecting electives, your choices will be subject to the core requirements of the course. As a result, selections may be limited to a choice between one of two or more specified electives in some instances.
You will be able to complete a placement year as part of this course. See the modules table below for further information.
Year 1
Compulsory modules
This module introduces contemporary issues in business management, developing your awareness and understanding of factors affecting people and organisations in an ever-changing world. Teaching sessions will examine contemporary sources and debate current issues.
You’ll study topics such as:
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Ethics and sustainability in business management
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Geopolitics and globalisation
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Changing business cultures and the role of stakeholders
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Smart technology and big data
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Business management research and approaches
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Shifting communication channels
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Economic controversies
This module introduces different types of businesses and organisations, focusing on operations, supply chain and marketing – developing academic literacy, business skills and future aspirations. You’ll work independently, within groups and in a real-world applied project, developing and applying academic and professional behaviours.
You’ll study topics such as:
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Organisational types, scale and span
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Responsible and sustainable practice
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Business functions
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Marketing
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Supply chain
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Operations management
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Excel
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Academic skills and advising
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Employability and entrepreneurial advice
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Applied reflective practice
This module provides you with the knowledge and insight to lead, develop and engage with a diverse workforce, operating across varied business contexts. You’ll also take part in a simulated international collaboration.
You’ll study topics such as:
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Organisational behaviour and development
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Ethical/legal/business case for equality, diversity and inclusion
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Role of HR and line managers in developing people
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Inclusive working environments
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Employee engagement
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Responsible, inclusive and ethical leadership
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Intercultural management
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Working and studying in other cultures
An introduction into the global tourism and hospitality (T&H) industry, developing an understanding of global activity and economic value within operations, introducing contemporary issues, awareness and understanding of people and organisations.
Students will develop an understanding of operational management and key principles that underpin successful businesses. Learners will have developed a strong and comprehensive foundation in the discipline of operations management, theories, and concepts, in an applied context.
Indicative content:
- An overview of the T&H Industry Characteristics, Size and Shape
- Operations and Financial Performance metrics
- Stakeholders involved in T&H operations
- Key Operations, Lodging, F&B, Cruise, Events, Wellness, Airline, Tour Operation, Visitor Attractions and Third-Party Ancillaries.
- Theories of Operations Management
- Professional Bodies
- Quality Management
- Service Management
- The international, national, and regional nature of such factors and relationships.
- The relationships between private sector businesses, public sector organisations, SME’s, non-profit organisations etc.
- Value and operation of entrepreneurship and entrepreneurial skills within global tourism activity.
Year 2
Compulsory modules
This module enhances your professional development via work-related learning opportunities. You will gain interpersonal and business problem-solving skills that are key to successful graduate-level employment and learn about the business environment and the world of work.
The module will comprise teaching and individual supervision. Learners will undertake work-related activities e.g. work shadowing, volunteering, short placement, projects and so on.
Indicative content:
- Professional identity
- Reflective practice
- Problem-based research skills
- Teamwork
- Equality, Diversity and Inclusion
- Project management and report writing
- Networking
- Ethical practice
This module builds upon concepts and practical approaches introduced at level 4 and will prepare you for sandwich placement and for level 6 consultancy project.
Aims:
Developing and applying operational management systems to enable the success of a food and beverage outlet. Appreciation of the diversity of offer within international food and beverage to widen the understanding of contemporary and developing global issues.
Indicative content:
- The application and understanding of technology and food and beverage software and systems
- The application and understanding of technological food production and service systems
- Menu planning and design, menu engineering and sales analysis
- Food and beverage purchasing and supply
- Financial planning and profitability
- International food and drink offer and systems
- The application of and selling of the meal experience
- Quality Assurance and control of Food and Beverage systems
- Legislation
This module develops theoretical understanding of performance management in organisations and equips you with a range of practical tools and techniques. You’ll work independently and in groups, actively interpreting and analysing both financial and non-financial performance management information.
You’ll study topics such as:
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Financial and non-financial performance management data
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Internal and external reporting
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Planning and control systems
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Accounting and control tools
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Risk management
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Sources and availability of finance
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Environmental and economic analysis
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Market forces and fair trade in a global context
Aims:
To develop a sustainable, ethical, and responsible management philosophy in the design and development of hospitality and tourism facilities and evaluate how people, planet and profit impact and shape the design and delivery principles.
Indicative content:
- Facilities and design principles within multivenue outlets, independent business, branded hotels, SMEs, social enterprise, cost sector and related services in the day and night-time economy
- Designing and managing the complexity of different types of hospitality and tourism outlets within a single business
- Assessing service performance for operational excellence
- Managing cultural complexity, diversity, inclusion, and wellness of the hospitality and tourism labour force
- Exploring the role of creativity and innovation in sustainable hospitality and tourism businesses
- Mega trends impacting the future of the hospitality and tourism industry
- Understanding the cost and affordances of high technology versus the impact of high touch in delivering effective and memorable hospitality and tourism experience
- Ethics, responsibility, sustainability, and the implications of these practices
Elective modules
This module is for undergraduate students to study abroad in their second year, Semester 2 (only for courses that offer this option). With this module, you can spend a semester at one of the University’s approved partner institutions worldwide – from Europe to the Americas, Asia Australia or Canada. Study Abroad plays an important role in the University's commitment to an engaging, challenging, and thriving learning culture. It offers opportunities to experience other academic cultures and foster intellectual maturity while enhancing co-curricular skills and students' long-term employability. Study abroad for credit is permitted on existing university-approved courses only. Students are awarded credits and grades at the partner institution, which are converted into Sheffield Hallam credits and grades on return and included in the Sheffield Hallam degree classification. Please check and refer to the webpage “How study abroad works”. You must submit a Learning Agreement outlining the modules you will be taking at the partner institution. The Learning Agreement will be signed off by your academic tutor to ensure that the Learning broadly covers the Learning Outcomes set out in your course curriculum during your study abroad.
Year 3
Compulsory modules
Module aim:
The aim of this module is to enhance students’ professional development through the completion of and reflection on meaningful work placement(s).
A work placement will provide students with opportunities to experience the realities of professional employment and experience how their course can be applied within their chosen industry setting.
The placement will:
- Allow student to apply the skills, theories and behaviours relevant and in addition to their course
- Enable students to enhance their interpersonal skills in demand by graduate employers – communication, problem-solving, creativity, resilience, team work etc
- Grow their student network and relationship building skills
- Provide student with insights into the industry and sector in which their placement occurs
- Help student make informed graduate careers choices
Indicative Content:
In this module students undertake a sandwich placement (min 24 weeks / min 21 hours per week) which is integrated, assessed and aligned to their studies.
Their personal Placement Academic Supervisor (PAS) will be their key point of contact during their placement and will encourage and support students to reflect on their experience, learning and contribution to the organisation they work for.
To demonstrate gains in professional development, students will be required to share their progress, learning and achievements with their Placement Academic Supervisor and reflect on these for the summative piece of work.
Final year
Compulsory modules
This module applies your knowledge of contemporary business management, developing critical and analytical research skills to inform decision-making in a real-life setting. You’ll develop an individual research project with others in small groups – based on a live consultancy brief or your own venture – exploring relevant theories in large group sessions.
You’ll apply learning and skills such as:
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Consultancy research
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Entrepreneurial projects
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Project design and management
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Identifying discipline-relevant frameworks and concepts
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Research methods, including ethics
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Business report writing
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Personal and professional reflection
This module explores industry 5.0 and beyond, exploring societies and culture, personalisation and integration of human, machine and artificial intelligence.
It will critically examine the theoretical principles and practices that underpin luxury and contemporary trends, brands and technological innovation within the Hospitality industry.
Students will gain a comprehensive understanding of hospitality trends, future and technological developments and awareness of key theories and concepts.
Indicative Content
Luxury Brands and Services
Branding/sub-branding
Digitisation of Services and Operations
The Rise of Personalisation
Technological Advancements and developments
Corporate Social Responsibility
Future Technologies and Challenges
Marketing research and consumer insights
Contemporary Issues
Hospitality Societies
Cultural Expectations
Aim:
To explore and critically evaluate theories and practical approaches of hospitality management through cultural theory, internationalisation applications, revenue management, performance analysis within the sector. Enabling students to analyse relevant data and make decisions which positively impact organisational development and profit.
Indicative content:
The students will be using a business simulation software enabling them to implement the learning and knowledge they develop on the contents below from a holistic perspective:
- Cultural theory and its practical applications
- Operations management
- Facilities management
- Experience management
- Business ethics: theory and applications of CSR and EMS
- Competitive benchmarking
- Channel selection and digital revenue management
- Tactical and strategic revenue management
- Price setting
- Performance Metrics
- Data analytics and big data
- Decision-making
This module enables you to critically evaluate how organisations develop and implement their strategies in a diverse, digital and global environment. We’ll look through the lens of real-life case studies that bring to life how organisations create their strategies, including applied environmental analysis in a volatile, uncertain, complex and ambiguous world.
You’ll study topics such as:
- Strategy process and its influencers in a global and digital environment
- Strategy development
- Complex organisational and environmental circumstances
- Risk analysis and mitigation
- Responsible and ethical decision-making
Future careers
This course prepares you for a variety of managerial roles – both within and outside of the hospitality sector – such as:
- business consultancy
- hotel and resort management
- restaurant and foodservice management
- pricing analysis and revenue management
- manager, director or executive roles
Our Business School graduates have gone on to work for:
- Tesco
- Walt Disney
- Greencore
- Marks and Spencer
- Mitchells and Butlers
- Center Parcs
- Mandarin Oriental Hotel Group
- Hilton Worldwide
Equipment and facilities
You’ll engage in learning across our Extended Campus, which includes flexible physical and digital support for applied learning, working, teaching and collaboration. On campus, the new Business School building will be your home space, with areas to meet other students, engage in course activities and connect with staff and employers.
You’ll learn in a variety of physical teaching spaces, in both small and large groups. You’ll also learn digitally – including the use of our Virtual Learning Environment, video media, synchronous online teaching and systems for collaboration. You’ll have access to state-of-the-art kitchen and restaurant spaces as well – plus specialist hospitality business management software and simulations.
Where will I study?
You study at City Campus through a structured mix of lectures, seminars and practical sessions as well as access to digital and online resources to support your learning.
City Campus
City Campus is located in the heart of Sheffield, within minutes of the train and bus stations.
City Campus map | City Campus tour
Adsetts library
Adsetts Library is located on our City Campus. It's open 24 hours a day, every day.
Learn moreEntry requirements
All students
UCAS points
- 112-120
This must include at least 64 points from 2 A Levels or equivalent BTEC qualifications. For example:
- BBC-BBB at A Level
- DDM in BTEC Extended Diploma
- Merit overall from a T level qualification
- A combination of qualifications, which may include AS levels, EPQ and general studies
You can find information on making sense of UCAS tariff points here and use the UCAS tariff calculator to work out your points.
• Access - an Access to HE Diploma with at least 45 credits at level 3 and 15 credits at level 2. At least 15 level 3 credits must be at merit grade or above, from a QAA-recognised Access to HE course, or an equivalent Access to HE certificate.
• entry with prior credit - we consider applications for direct entry to the final year from those holding Higher National Diplomas or equivalent qualifications
If English is not your first language, you will need an IELTS score of 6.0 with a minimum of 5.5 in all skills, or equivalent.
We welcome applications from people of any age. We may be flexible in our normal offer if you can show a commitment to succeed and have the relevant skills and experience. This must show that you will benefit from and finish the course successfully.
Additional information for EU/International students
If you are an International or non-UK European student, you can find out more about the country specific qualifications we accept on our international qualifications page.
For details of English language entry requirements (IELTS), please see the information for 'All students'.
Fees and funding
Home students
Tuition fees for 2026/27 are not yet confirmed. Our tuition fee for UK students on full-time undergraduate courses in 2025/26 is £9,535 per year (capped at a maximum of 20% of this during your placement year). These fees are regulated by the UK government and therefore subject to change in future years.
If you are studying an undergraduate course, postgraduate pre-registration course or postgraduate research course over more than one academic year then your tuition fees may increase in subsequent years in line with Government regulations or UK Research and Innovation (UKRI) published fees. More information can be found in our terms and conditions under student fees regulations.
International students
Our tuition fee for International/EU students starting full-time study in 2026/27 is £18,000 per year (capped at a maximum of 20% of this during your placement year)
Financial support for home/EU students
How tuition fees work, student loans and other financial support available.
Additional course costs
The links below allow you to view estimated general course additional costs, as well as costs associated with key activities on specific courses. These are estimates and are intended only as an indication of potential additional expenses. Actual costs can vary greatly depending on the choices you make during your course.
General course additional costs
Additional costs for Sheffield Business School (PDF, 278.4KB)Legal information
Any offer of a place to study is subject to your acceptance of the University’s Terms and Conditions and Student Regulations.
