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Frequently asked questions

Frequently asked questions

Updated 31 May 2022 

This page outlines the more common accommodation questions and is updated with relevant information over time. If you don't find the information you need here, you can contact us.

Glossary of useful terms

If you're unfamiliar with some of our terminology, please see our glossary (PDF, 24.7KB) which explains the accommodation terms in more detail.

On this page 

Selecting accommodationRegistration and applications • Additional requirements • Tenancy information • Moving in • Living in halls • International students • Clearing • Coronavirus • Starting your course in January 2022

Selecting accommodation 

Accommodation types

We have two types of accommodation for you to choose from.

University halls are great if you want to make friends and live in the heart of student life. You’re never more than a half hour walk away from campus, you can choose from 15 halls in all sizes and prices and will always know what you’re spending – rent includes bills, insurance and Wi-Fi, which is helpful for budgeting! This option is most popular with first year students, although you can return to our halls of residence in your second, third or fourth years. In those cases, you can apply to live in the hall where you are currently residing in or move elsewhere.

Private sector housing is great if you want to find your own place to stay in Sheffield, or if you’re looking for something away from the halls' environment. Always use our snug scheme to make sure you find a safe place that’s of a good standard. Make sure you’ve accepted an unconditional offer before you start looking for accommodation in the private sector. Don’t sign a contract without viewing the property and make sure you understand the terms of the agreement. We can help you find good quality, safe private sector accommodation that meets snug standards. Apply for private sector accommodation via our website for more information.

Accommodation guarantee

Always apply for accommodation through the Sheffield Hallam Accommodation Services website to make sure you’re sharing with other Sheffield Hallam University students in popular student areas near our campuses. We guarantee first year undergraduate students accommodation in one of our halls of residence or help in finding suitable private sector accommodation if that's what you prefer.

Applying through Sheffield Hallam is the only way to guarantee that you will be sharing your flat in halls with other Hallam students.  If you do not book your accommodation via our website, you are likely to share your flat with students from different institutions, in various years of study, and your access to university support services in the event of any issues will be limited. For further information read our allocation criteria

Information from UCAS about accommodation

Always apply for accommodation through this website to make sure you’re sharing with other Sheffield Hallam University students in popular student areas near our campuses. All our halls are accredited, undergo annual reviews, and you’ll have access to university support services.

Accommodation locations

You can walk at a steady pace from City to Collegiate Campus in around 20 to 25 minutes. Most of our allocated halls are suitable and accessible for students studying at both campuses. You can find map links and walking route videos for our halls of residence over on our halls of residence pages. Sheffield has a reliable bus and tram service to help you travel around the city, more information about this can be found on Travel South Yorkshire.

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Registration and applications

When to apply

As soon as you’ve received a conditional or unconditional course offer, even if we’re your insurance choice. Don’t wait until after you have received your exam results.

Allocating applications

You won’t receive anything from us until we have confirmation of your results. Please ensure that you submit your application for accommodation as soon as possible because the date you apply is taken into consideration when allocating you a room.

Changes to my offer status

We’re automatically informed when you change your offer status, for example from 'insurance' to 'first choice'. 

Viewing accommodation 

All the information you need for viewing your allocated residence will be included in your online room offer.

If you'd like to find out more about our halls of residence, take part in one of our open days – where you'll be able to ask our team about anything to with living with Sheffield Hallam. If you wish to view a property, please contact us at accommodation@shu.ac.uk and we can arrange a time for you to visit. Alternatively, you can book a student led accommodation tour.

Paying deposits 

Deposits are only paid once you have accepted a room offer. After this we will pass your details to the relevant landlord who will be in touch to confirm the booking. At this point, you will pay the deposit.

September entry

You will be made an offer of accommodation, as per our allocation criteria, by email from March. If you are only studying for the first semester you must select your year of study as 2022/23 and select non-standard course student as your student type.

January entry

Students will be allocated to halls that have vacant rooms or have been vacated early and are available. Select your year of study as 2022/23 and non-standard course student as your student type. You will be made an offer of accommodation by email from December.

March entry nursing students

Students will be allocated a room in The Trigon where there are a limited number of beds available for non-standard courses. We will then allocate to halls that have been vacated early and are available. Select your year of study as 2022/23 and non-standard course student as your student type. You will be made an offer of accommodation by email from January. If we are able to offer you a room in halls you may be moving in with flat mates who are already settled in Sheffield and the majority of flats will consist of students studying a variety of courses.

Postgraduate and mature student

A number of flats are set aside in a mixture of halls with other postgraduate and/or mature students.

Current (returning) students

Applications for 2022/23 open on 1 November 2021, all applications received before 31 March 2022 will be guaranteed a place in one of your preferred halls. Select one hall you would prefer. Friendship group requests can be made as part of the application process. If you are on a non-standard course please select year of study as 2022/23 and non-standard course student as your student type

Late applicants, clearing and insurance

If you apply late, through clearing, or Sheffield Hallam University was your insurance choice, we can guarantee to make you an offer of accommodation.

English language course students (TESOL and LEAP)

If your course start date is after 1 September select your year of study as 2022/23 and non-standard course student as your student type. When you apply for accommodation please add your TESOL/LEAP course start and end dates to the additional notes section of the online application form.

Non Sheffield Hallam University students

If you're not a Sheffield Hallam University student and want to apply for one of our residences, complete this online form with your full details.

We will issue you with an ID number so that you can apply online.

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Additional requirements

Care leavers and Estranged students

We’re committed to supporting our students who have been in care at any time. You may require accommodation throughout the whole calendar year. We can assist you in finding a suitable place to live, so please contact us to discuss your specific needs.

Specific accommodation needs

We have some specifically adapted accommodation. If you have specific accommodation needs or requirements you should state these when you apply online for accommodation. If you have a physical disability, we may ask you to complete a short questionnaire to assist us in finding you a suitable room. If you require single sex accommodation, make your preferences clear when you apply.

First semester study students

We have a limited supply of non-standard course accommodation at The Trigon, if you’re only undertaking first semester study. When you apply online for accommodation, choose ‘non-standard course student’ as your student type. We can also give you help and advice in seeking private sector accommodation.

Rent Guarantor Scheme

You will be expected to have a guarantor.  If this is not an option, you may be required to pay the full annual rent on acceptance of an offer of accommodation, or use the optional guarantor cover that Accommodation Services have arranged which can be purchased and used across allocated halls of residence for rooms with a rent of up to £5400 only. Further information will be provided alongside your room offer. Please be aware that the deadline to apply for the Rent Guarantor Scheme for the 2022/23 academic year is 31 August 2022 for partner halls.  Any cover purchased after this date will only be available for tenancies at Charlotte Court. Contact Accommodation Services for more details.

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Tenancy information 

Included in the rent

For halls of residence, all rent includes bills, contents insurance and Wi-Fi. Unless stated, laundry is not included in the rent. TV licence is not included in the rent. You can refer to the TV licence website for further guidance.

Paying rent

With a guarantor, rent is usually paid in three instalments throughout the academic year. Payment of rent usually coincides with the payment of student loan which would usually be in October, January and April. You can discuss the payment schedule in more detail with your accommodation provider. Without a guarantor, rent may be required in full.

What is a guarantor

It is common for tenancy agreements to require a Guarantor signatory. A guarantor can be an adult you know who is agreeable to become legally responsible for paying your accommodation fees if you fail to do so. In most cases, the Guarantor is required to be a UK resident but international guarantors are sometimes accepted. Each of our halls of residences detail whether UK or international guarantor is required for that property. Outside of these properties, please check this detail with the accommodation provider. If you do not have a guarantor, please contact the Accommodation Services team who will be able to provide further information on an individual basis.

Paying deposits

If required, deposits/advanced rent payment are only paid once you have accepted your room offer via the accommodation online portal and you have been contacted by the relevant landlord/accommodation provider. Not all of our halls of residence require deposits/advanced rent payment, please see each hall for further information about deposits. We do not take deposits to secure rooms.

Arriving before tenancy start date

Generally, yes. Early arrivals are to be discussed with your accommodation provider directly to check if they can accommodate your needs. Additional costs will be verified before the early arrival date is agreed with the landlord/accommodation management.

Moving out before the end of the academic year

All contracts are legally-binding, and you are committed to pay for your accommodation for the entirety of the contract. However, in exceptional circumstances you may be able to terminate your contract by finding a suitable full-time student to take your place. Full details will be provided in your contract.

Guest policy

Please refer to your tenancy agreement for further information on the guest policy. Guest policies may be subject to change or withdrawn in accordance with local government guidance and restrictions relating to Coronavirus.

Smoking policy

In line with the University's non-smoking policy, all halls enforce a strict non-smoking policy, including vaping and the use of electronic cigarettes.

Pets in halls

Animals are not permitted in any of our halls of residences.

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Moving in 

Bedroom furnishing

All University halls are furnished with standard bedroom furniture unless otherwise stated. This includes a bed, wardrobe, a desk or workstation and a chair. Some bedrooms have a wash basin. Not all rooms have an en suite – these facilities do cost extra.

Bedding, utensils and crockery

This is not supplied but you can buy very reasonably priced bedding, kitchen utensils and crockery in Sheffield if you don't want to bring these with you. You can also purchase kitchen and bedding items by pre-ordering from Uni Kit Out. Use the discount code SHU10 to receive 10% off.

Move in dates

Once you have accepted your room offer you will be invited to book an arrival time-slot to collect your keys and move in. The move-in weekend for September 2022 is 17-18 September. International students who have booked through the university and are required to self-isolate can do so free of charge. Please visit our accommodation keeping safe on campus pages or email accommodation@shu.ac.uk for more information

Key collections 

All students will be invited to book a move in slot closer to the tenancy start date. 

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Living in halls

Halls of residence

Student residences have a more communal way of living. It’s great fun, but you need a degree of tolerance and adjustment to live in a community of individuals with varying cultural outlooks, social lives and backgrounds.

Living in halls after first year

You can apply to live back in our allocated residences throughout your time as a full-time student at Sheffield Hallam. Many of our students return to live in halls in their second, third and fourth years. Applications for the next academic year will open in November.

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International Students

Accommodation 

We work closely with our accommodation providers to ensure you are able to settle safely into your student accommodation and have an enjoyable start at University. We strongly recommend that you apply online for accommodation through the University's Accommodation Service in order to access the full range of support available.

If you haven't already, you can still apply for University accommodation. We offer lots of options to suit different needs and budgets. You can see inside our halls and find out how to apply on our accommodation pages.

Airport pick-up service

The international student support team runs an airport pick-up service from Manchester Airport as part of their meet-and-greet service during September and January of each academic year. Airport pick-up dates and schedules will be updated and posted on the international experience website.

If you are travelling with dependants

Sheffield Hallam University does not provide accommodation for families. If you have dependants, please read the students with families guidance

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Clearing

Guaranteed accommodation

We guarantee all first years a place in halls. Specific halls and room types are dependent on availability as we operate on a first come first served basis.

When to apply during clearing 

We encourage all students to apply as soon as possible. You can apply online using your CLR number which you will receive when being made a course offer though clearing or your student ID which you will receive when you accept your firm place via the UCAS Hub. If you receive your student ID this will take over from your CLR number if you’ve not yet registered. You may have to wait up to 24 hours to register.

How to apply

You can apply online for accommodation using the Student ID in your course offer email. If you are applying through clearing, you will be issued with a Student ID once you have accepted your course offer through the UCAS Hub. Before this you can use your CLR number to apply, replacing the CLR with an X.

Your clearing ID

The CLR number is the number provided to you via the clearing route until you are issued your student number; It is ‘CLR’ followed by 9 digits. The student number is an 8 digit number provided once your place is fully confirmed.

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Coronavirus 

We will follow government guidance to give you a safe and comfortable home. This includes regular and thorough cleaning of communal areas, cleaning and inspecting your room before you arrive, hand sanitiser stations, clear signage and one-way systems where appropriate. 

Allocations during coronavirus 

We will be following our usual allocation criteria. Allocations will be based on date of application, course offer status, demand, availability, preferences and requirements. Each cluster flat will be considered a household. If accommodation is in a different format to cluster flats, the household will be determined by the areas and facilities shared by students.

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