Culture and communication

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Culture and communication

Need further advice?

Get support from the team

Settling in

When living in a new country, it’s normal to experience a sense of culture shock. But there are lots of things you can do to start feeling at home.

Before you go, read about the cultural customs of your host country. The more you know, the easier it’ll be to settle. 

When you arrive, be open-minded and try new things. Sometimes you’ll want your home comforts and that’s okay too – share your favourite traditions from home with friends and ask them about theirs.

Try not to stay in your room or only socialise with other English speakers, as this can make it harder to get used to your new environment. Go out and talk to locals  – you’ll be amazed how rewarding this can be. 

Celebrate the culture of your new home. Immerse yourself in the lifestyle of the people around you and try to make the most of every day. It’s worth checking out any famous landmarks or characteristics, and finding out about any festivals or events happening while you’re there. 

If you’re struggling, find someone who’s lived in your host country and ask them for advice. Talk to them about the things you’re having a hard time adapting to and what you can do to make it easier.

Communication tips

If you ever feel like communication is getting confused or breaking down, there are techniques which can help. Here are some to try:

  • Use good tone and tempo
  • Emphasise the positive more than the negative
  • Be human, show warmth
  • Ask lots of questions
  • Keep It Short and Simple (KISS)
  • Structure things clearly and logically
  • Summarise often
  • Use body language
  • Check that you’re understood
  • Show that you’re listening
  • Say exactly what you mean
  • Use humour where you can
  • Avoid sarcasm
  • Clarify any doubts you have
  • Look for signs from the person or people you are speaking to

Excerpt from Intercultural Resource Pack – Derek Utley, Cambridge University Press 2004